
Front Office Executive
2 weeks ago
Job Description
Job Highlights:
- 4 - 5 days work week
- Career Enhancement
- Learning & Development opportunities
Job Responsibilities:Executes all duties related to the Hotel's front office operations, such as registration of guests during check-in, checking/verifying guests' particulars, updating of room status, departure calls/checks etc.
- Cashiering duties (compute and collect applicable rates from guests) including trial balance and shift closing
- Answering inquiries by guests (email/phone/at the counter) and render reasonable assistance/services within the expectations of keeping with excellent hospitality standards
- May be tasked to execute room checks, reservations and public area checks etc. as part of the Hotel's effort to offer staffs more holistic training, towards possible promotion
- Execute all reasonable work processes as instructed by the Company / its Managers from time to time towards the smooth management / operations of the Hotel
Job Requirements
- Minimum Secondary Education
- Minimum 1 year of hotel front office working experiences preferred. Candidates with no related experience will also be considered as on-the-job training (OJT) will be provided
- Able to speak and understand English
- Able to work 12 hours rotating shift (Both Day & Night Shifts; 7am-7pm & 7pm-7am) & assigned to our designated hotel branch.
- Independent and able to work under pressure.
- Able to work during weekends and public holidays.
Additional Notes
**Training will be provided
***Rotating 12-hour shifts (7am-7pm & 7pm-7am)
*** 4 days work week with 3 off days OR 5 days work week with 2 off days
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