Customer Service Officer

1 week ago

North Singapore FRESVER REBIRTH Full time
  • Report directly to Branch Manager
  • Follow up on customer request, appointment, enquires, call, complaints and confirmation promptly
  • To make cold call and any new leads call provided by the company
  • Re-confirm customer's appointment a day before their treatment
  • To follow-up service call to customer after treatment (three days)
  • Responsible to deliver and provide Quality Services
  • Daily data entry for customers, staff and print report for compilation
  • To ensure the cleanliness standards at reception area
  • Issuing of invoices and service rendering
  • Generation of daily reports
  • Assist in general administrative duties
  • Preparing and issue of relevant documents, printing and filing as well as inventory control
  • Perform any other ad-hoc duties and other matters as assigned by the Company

Job Requirements:

  • At least 2 years' experience in beauty spa environment and services
  • Strong verbal and written communication skills
  • Ability to work in a fast-paced environment with minimum supervision and is able to multi-task
  • Willing to work retail hours (including weekends and public holidays)

Branch Locations:

1) Tiong Bahru 2) Kovan 3) Simei 4) Buangkok

Only shortlisted candidate will be notified. To apply Whatapp/SMS

Job Type: Full-time

Pay: $2, $3,500.00 per month

Work Location: In person

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