Hotel Front Office Manager

17 hours ago


Singapore PREMIUM HOTEL MANAGEMENT PTE. LTD. Full time $104,000 - $130,878 per year

Job Details (Here's what you can expect)

  • 5 days' work week
  • Duty Meal allowance and uniform allowance
  • Attractive incentive and bonus
  • Staff rates at Accor hotels in Singapore and worldwide
  • Birthday leave

Job Responsibilities:

  • Manages, supervises, and coordinates the daily operation of the hotel(s) and ensure that all procedures are performed in accordance with established standards and procedures at all times to reach optimal guest satisfaction.
  • Trains and supervises the Front Office employees in all reception and cashiering procedures and assign tasks as necessary.
  • Ensure that the investigation of irregularities and undesirable guests and checks on room occupancy discrepancies are properly conducted.
  • To ensure that the Front Office, lobby area is kept clean at all times.
  • Supervises all Front Office employees assigned to his/her shift and ensure that all tasks are performed and completed.
  • Ensure an effective room inventory control to avoid overbooked situation and to maximize room revenue.
  • Develop and maintains good employee relations through intelligent interpretation and conscientious application of hotel personnel policies.

Job Requirements:

  • Calm, efficient, and able to work well under pressure.
  • A passion for delivering exceptional levels of guest service.
  • Excellent inter-personal and communication skills.
  • Able to work independently and as a team.


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