Operations Executive

7 days ago

Sembawang, Singapore PNH RESOURCES PTE LTD Full time $36,000 - $42,000 per year

Job Responsibilities

  • Manage cleaning operations while establishing and maintaining strong relationships with clients to guarantee satisfaction and service quality.
  • Conduct regular client surveys and gather feedback to identify areas for improvement.
  • Develop, review, and implement operational plans that enhance work procedures and elevate service quality.
  • Analyze operational performance data to inform decision-making and drive continuous improvement initiatives.
  • Oversee the control and allocation of resources, including personnel, cleaning supplies, and equipment, to various project sites.
  • Monitor inventory levels and coordinate procurement processes to ensure uninterrupted service delivery.
  • Ensure strict adherence to safety protocols and regulations during all cleaning operations.
  • Conduct regular safety training sessions and audits, maintaining compliance with industry standards.
  • Create and implement effective scheduling strategies for team deployment, ensuring adequate coverage for all projects.
  • Coordinate transportation logistics for the delivery of cleaning supplies and equipment to project sites.
  • Develop and enforce maintenance schedules for all cleaning tools and equipment to ensure operational efficiency and longevity.
  • Oversee repairs and servicing, maintaining accurate records of maintenance activities.
  • Implement quality control measures and conduct regular inspections of cleaning operations to ensure service excellence.
  • Address any service issues promptly and effectively, providing solutions to enhance client satisfaction.
  • Maintain comprehensive records of operations, including schedules, resource allocation, safety audits, and client communications.
  • Prepare regular reports for management on operational performance and areas for improvement.
  • Participate in strategic planning sessions to contribute to the growth and development of cleaning services.
  • Undertake any other ad-hoc assignments as directed by management to support operational goals and business needs.

Requirements

  • Diploma or Professional certificate in Environmental, Management or equivalent fields.
  • Min 3 years' experience in environmental services and managing facilities sites.
  • Able to communicate and partner well to users and clients.
  • Understanding of employment and foreign employment act.
  • Hands on experience include chemical handling.

Job Type: Full-time

Pay: $2, $3,500.00 per month

Education:

  • Local Polytechnic Diploma (Preferred)

Experience:

  • Operations Management (Environmental Service): 1 year (Required)

Willingness to travel:

  • 75% (Required)

Work Location: In person

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