Front desk

3 days ago


Singapore 7-24 ENTERTAINMENT PTE. LTD. Full time $25,000 - $35,000 per year
  • Greet customers warmly and assist with room check-in and reservations
  • Explain KTV pricing, packages, promotions, and policies clearly to customers
  • Accurately process payments (cash, credit cards, mobile payments, etc.)
  • Operate POS systems and issue receipts for all transactions
  • Verify itemized bills and room charges before check-out
  • Handle basic customer complaints or inquiries and escalate complex issues as needed
  • Keep the front desk area clean, organized, and welcoming at all times
  • Perform shift-end cash reconciliation and ensure accurate handover of funds
  • Coordinate with service staff, housekeeping, and technical teams to ensure smooth operations
  • Maintain confidentiality and ensure all customer data is properly recorded

Knowledge and Skill Requirements

  • Proficient in using POS systems and mobile payment apps

  • Strong interpersonal and communication skills

  • Basic math skills and attention to financial accuracy

  • Ability to multitask and stay calm under pressure

  • Familiarity with basic office software (e.g., Excel, cashiering systems)


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