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Desktop Support Dispatch Tech

2 weeks ago

Central Region, Singapore I.T. Generation Full time $20,000 per year
Desktop Support Dispatch Technician — Excellent
Entry-Level Opportunity

Company: IT Gen Asia (I.T. Generation)

Role Type: Contract
• Immediate start

Salary: S$2,000 / month

Eligibility: No visa sponsorship

Work Hours: Office hours
• 5‑day work week

Over Time Compensation: Eligible


Why Join Us?
  • Prestige & exposure — support only large, well-known MNC and Banking clients you can proudly showcase on your CV.
  • No travelling hassle — fixed number of client accounts, one site per day only.
  • Training provided at each site — gain hands-on experience across industries quickly.
  • Fast-track career growth — build enterprise-grade support skills in record time.
  • Potential conversion to permanent staff or contract extension.

Responsibilities
  • Provide desktop/end‑user support (hardware & software).
  • Break‑fix troubleshooting for desktops, laptops, and business‑critical systems.
  • Software support: Windows OS, Microsoft Office, antivirus, VPN.
  • Clone, reimage, or install Windows OS; perform data migration and PC deployment.
  • Onsite staging/configuration for laptops; test & commission equipment.
  • UAT & documentation of system setups for customer reference.
  • Act as backfill support for fixed sites (no travelling between multiple sites daily).

Requirements
  • ITE Higher Nitec or Diploma in IT/IS/Computer Science or related.
  • At least 1 year of desktop support experience.
  • Hands‑on in hardware & software troubleshooting, Windows OS, MS Office.
  • Familiar with software installation, patches, and updates.
  • Good communication, customer service, and teamwork skills.
  • Positive learning attitude and able to work independently.

Benefits
  • Real‑time training across industries.
  • Career progression with diverse site exposure.
  • Conversion or continuation opportunities.
  • Supportive environment to grow your IT career.