
Finance cum Admin Executive
2 weeks ago
To ensure the smooth and efficient operations of the Senior Care Centre by managing both administrative and financial tasks. The role supports the Centre Manager in day-to-day operations, billing and claims processes, procurement, and ensures compliance with reporting standards. This dual-function position plays a crucial role in ensuring the delivery of quality services and operational sustainability.
Key Responsibilities:1. Administrative Operations
- Serve as the first point of contact at the centre, handling walk-ins, phone calls, and general enquiries.
- Maintain accurate and up-to-date client records in client management systems (e.g., CRM).
- Provide administrative support to programme and care staff, including documentation, leave tracking, and scheduling.
- Coordinate logistics for centre activities, transportation, and vendor services.
- Support centre audits, licensing renewals, and documentation reviews.
2. Finance & Billing Support
- Prepare and issue monthly invoices to clients and/or their families.
- Process and submit government claims and subsidies (if required) in a timely and accurate manner.
- Monitor outstanding payments and follow up with clients or caregivers on billing matters.
- Reconcile daily collection and assist with monthly financial reporting and budgeting.
- Work closely with the HQ Finance team or an outsourced accounting partner to support audit readiness and financial compliance.
3. Procurement & Inventory Management
- Source, request, and track quotations for goods and services in accordance with procurement policy.
- Process purchase requisitions and ensure proper documentation and approvals.
- Maintain records of centre assets, supplies, and consumables, and monitor stock levels.
4. Reporting & Compliance
- Compile and submit regular reports to management, government agencies (e.g., AIC, MOH), and funders as required.
- Ensure proper filing and data protection in accordance with PDPA and organisational SOPs.
- Support preparation for audits, inspections, and compliance reviews.
5. Team & Centre Support
- Assist in the coordination of centre-wide events, training sessions, and stakeholder meetings.
- Support volunteers, therapists, and service partners with administrative needs.
- Maintain a positive and collaborative working relationship with all stakeholders, including clients, caregivers, vendors, and staff.
6. Other Duties
- Undertake any other tasks or responsibilities as assigned by the Centre Manager, Reporting Officer, or Senior Management.
- Diploma in Business Administration, Accounting, Finance, Healthcare Management, or equivalent.
- At least 2 years of experience in an administrative or finance role, preferably in the community care, healthcare, or social services sector.
- Proficient in MS Office (Excel, Word, PowerPoint) and familiar with accounting systems or client databases (e.g., QuickBooks).
- Strong attention to detail, organisational skills, and ability to manage multiple tasks effectively.
- Good interpersonal and communication skills; able to engage with elderly clients and caregivers with empathy and professionalism.
- Knowledge of claims processes and basic accounting principles is an advantage.
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