Senior Product Manager

Company description:

Resorts World Sentosa (RWS), Asia's premium lifestyle destination resort, is located on Singapore's resort island of Sentosa. Spanning 49 hectares, RWS is home to world-class attractions including Universal Studios Singapore, S.E.A. Aquarium, Dolphin Island and Adventure Cove Waterpark. Complementing the adventure and adrenaline of its theme parks and attractions are eight unique luxury hotels, the world-class Resorts World Convention Centre, and a casino. RWS offers award-winning dining experiences and exciting cuisines from around the world across its many renowned celebrity chef restaurants, establishing itself as a key player in Singapore's vibrant and diverse dining scene and a leading gourmet destination in Asia for epicureans. The integrated resort also offers world-class entertainment, from original resident productions to concerts. RWS has been named "Best Integrated Resort" since 2011 for ten consecutive years at the TTG Travel Awards which recognises the best of Asia-Pacific's travel industry.

RWS is wholly owned by Genting Singapore, a company of the Genting Group. For more information, please visit

Job description:

Job Responsibilities

The Product Manager is responsible for leading the development, enhancement, and lifecycle management of digital products and services. This role requires a strategic thinker with a strong grasp of market dynamics, user needs, and emerging technologies. The Product Manager will collaborate with cross-functional teams to define product vision, prioritize features, and ensure successful delivery that aligns with business goals and customer expectations. A successful candidate will blend business acumen, technical understanding, and user-centered design principles to drive innovation and deliver value.

Product Strategy & Vision

• Define and communicate a clear product vision and roadmap aligned with business strategy and customer needs.
• Conduct business environment analysis, market research, and demand analysis to identify opportunities for product innovation and differentiation.
• Integrate emerging technologies, including AI applications, into product development to enhance functionality and competitiveness.

Product Development & Lifecycle Management

• Lead end-to-end product development, from ideation and design to launch and iteration.
• Collaborate with engineering, design, and data teams to ensure timely and high-quality product delivery.
• Apply automation management and system integration practices to streamline development and improve scalability.

User-Centered Design & Experience

• Champion design thinking and user experience design to ensure products are intuitive, accessible, and engaging.
• Oversee user testing and usability testing to validate product concepts and inform design decisions.
• Leverage data visualization and storyboarding to communicate insights and product narratives effectively.

Stakeholder Engagement & Collaboration

• Engage with internal and external stakeholders to gather business requirements, align priorities, and manage expectations.
• Foster strong partnerships across departments, including various customer facing business units, and operations, to support product success.
• Translate business needs into actionable product features and enhancements through effective communication and collaboration.

Performance Management & Continuous Improvement

• Monitor product performance using data analytics and business performance metrics.
• Drive process improvement and optimization initiatives to enhance product quality and delivery efficiency.
• Ensure adherence to quality standards, data ethics, and governance frameworks throughout the product lifecycle.

Job Requirements

Required Qualifications

• Bachelor's degree in Business, Computer Science, Engineering, or a related field; MBA or equivalent is a plus.
• Minimum 5 years of experience in product management, preferably in a digital or technology-driven environment.

Skills

• Proven track record of managing full product lifecycles and delivering successful products to market.
• Strong understanding of user experience design, data strategy, and emerging technologies.
• Experience with agile methodologies, project management tools, and cross-functional team leadership.
• Proven experience in preparing and evaluating tender documents, as well as managing contracts for deals valued at SGD $2M and above