Renewals Sales Representative

3 days ago

Singapore Nozomi Networks Full time $90,000 - $120,000 per year

As we grow our product portfolio and global footprint, we're hiring a Renewals Sales Rep to lead the renewals process. This role will work closely with sales and management to maintain and strengthen customer relationships, drive renewal orders, manage customer communications, and identify expansion opportunities for the field sales team.

While management will provide support, the time zone difference requires someone who is highly self-motivated and capable of working independently. This role will be responsible for managing the renewals book of business for the APAC region

If this sounds like you, read on. You could be the next "Nozomier"

In this role you will:

  • Identify customer needs, uncover issues, and demonstrate strong account management abilities to drive renewal opportunity to timely closure
  • Fully support to the sales team, partners and distributors on the renewal sales
  • Expert pipeline management and consistent and reliable delivery of quota targets
  • Proactively partner with Sales and Customer Success on top risks and red accounts
  • Accurately forecast the renewals identifying any risks of slipping, being able to speak to any gaps
  • Collaboration with sales team to ensure upsell opportunities are identified as early as possible to capitalize on for the field sales
  • Participate in weekly forecast meetings, accurate sales reports, and forecasts for weekly review
  • Provide global renewal manager with complete visibility to your region renewal trends and key events
  • Work closely with the support and training to ensure that customers' technical questions are resolved prior to renewal due date
  • Embody the Nozomi Networks Cultural Pillars and our mission to protect what matters most with transparency and trust

To be successful in this opportunity, you will have:

  • Track record in a renewal, sales or customer service role, preferable within Cybersecurity or Information Technology
  • Tenacious and target-orientated to meet/exceed goals
  • Highly motivated self-starter with competitive personality and strong attention to detail
  • Exceptional communication skills, both oral and written, coupled with excellent listening skills, presentation skills and a positive and energetic phone presence
  • Ability to motivate oneself when working remotely
  • Great time management experience to be able to juggle multiple priorities
  • Salesforce or similar CRM experience
  • Fluent in oral and written English and ideal candidate has multi-lingual proficiency
  • Strong MS Excel Skills

#LI-Remote

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