Relationship Management Executive

1 week ago

Kaki Bukit, Singapore Zeno Exhibition Pte Ltd Full time $60,000 - $96,000 per year

About the Company:

Zeno Exhibition Pte Ltd specializes in creating impactful exhibitions and trade shows, offering end-to-end solutions for entire events and individual exhibitors. We are a dynamic team passionate about delivering innovative strategies that elevate brands and drive business success.

About the Role:

We're looking for a motivated Relationship Management Executive to manage inbound leads, convert them into satisfied clients, and nurture long-term partnerships.

You'll work with qualified, marketing-generated leads, focusing on conversion, client satisfaction, and revenue growth through strong relationship building.

For more information please visit us at

Interested applicants can also send us your resume to

Applicants applying for this role may be also considered for the Sales Executive position.

Key Responsibilities

Lead Handling & Conversion

  • Engage promptly with inbound leads via calls, emails, and messaging platforms
  • Understand client requirements and recommend tailored design & build solutions
  • Manage the entire lead-to-client conversion process smoothly and efficiently

Client Relationship Management

  • Serve as the main point of contact for new and existing clients
  • Build and maintain strong, lasting client relationships
  • Ensure high levels of customer satisfaction and project success

Upselling & Cross-Selling

  • Identify opportunities to upsell or cross-sell additional services
  • Collaborate with marketing, design, and project teams to maximize client value

Reporting & CRM Management

  • Maintain accurate and up-to-date client information in the CRM system
  • Track and report on leads, conversions, and engagement metrics
  • Provide regular performance and KPI updates
  • Reports back to Sales Director on the monthly data.

Requirements

  • Diploma or higher qualification in any discipline
  • Minimum 2 years of B2B sales or account management experience
  • Proven track record in managing client relationships and achieving conversion targets
  • Experience in exhibitions, events, or marketing-related industries is an advantage
  • Strong communication, interpersonal, and organizational skills
  • Customer-focused mindset with the ability to understand business needs

Pay range and compensation package:

Competitive package comprising a fixed base and performance-based milestone incentives.

Typical total earnings range between SGD 5,000 – 8,000 per month, depending on performance and experience.

Equal Opportunity Statement:

Be part of a forward-thinking company at the forefront of the events and exhibitions industry. Enjoy a performance-driven culture with attractive rewards. Work in a collaborative environment where your expertise is valued and your contributions make a tangible impact.

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