
Business Continuity Process Mgr role
3 days ago
- Management Consultants from Big 4 firms or other consultancy firms with Business Processing Management or management consulting experience are welcome to apply.
- Possess the ability to influence key stakeholders and effectively challenge their views where necessary. Also has strong critical thinking skills.
- Has strong communication and presentation skills.
Our client is a leading MNC in the shipping industry based in town. It is looking to hire a BCP Consultant who will report to a Business Strategy Mgr for a global shipping MNC. The co allows a WFH arrangement 1 day per week. For this role, it is a 1-year contract assignment with a 1-month completion bonus payable at the end of the 1-year period. For a good performer, the contract role can be renewable/ convertible to a perm position.
As the Business Process Assistant Manager/ Manager, you are responsible for analyzing, designing, implementing, and optimizing business processes across the organization. This role plays a critical part in improving efficiency, reducing costs, and achieving strategic business objectives. You are part of the Corporate Business Planning/Strategy team.
Employment Type: Contract – 1 Year (Renewable/Converitible to a perm role for a good performer)
Location: Singapore
Role and Responsibilities:
- Conduct thorough assessments of existing business processes and data back up plans (non-technical) to identify inefficiencies and areas for improvement.
- Utilize process mapping and modeling techniques (e.g. flowchart) to document and visualize current processes.
- Design and develop new or improved business processes that are efficient, effective, and aligned with organizational goals.
- Collaborate with cross-functional teams (e.g. IT, Operations, Finance, Marketing, Trade, Fleet) to gather requirements and ensure stakeholder buy-in.
- Project manage the implementation of new or improved processes, including change management activities and employee training.
- Monitor process performance using key performance indicators (KPIs) and other metrics.
- Analyze data and identify areas for continuous improvement.
- Develop and maintain comprehensive process documentation, including standard operating procedures (SOPs) and process maps.
- Prepare reports and presentations to communicate process improvement initiatives and results to management.
Requirements:
- Bachelor's degree in Business Administration, or a related field e.g. IT.
- Preferably 5 to 8 years in Business Process Management or Business Process Consulting or Management Consulting experience. Open to Management Consultants from Big 4 or boutique management consulting firms.
- Experience in Cyber/Business Continuity Plan (BCP) will be advantageous but this is not a must.
- Prior experience working with Heads of Department in terms of mapping and documenting business processes is relevant.
- Strong analytical and problem-solving skills with the ability to identify root causes of issues.
- Highly organized with the ability to prioritize competing demands, including the ability to prioritize work and meet deadlines.
- Has the ability to work effectively with cross-functional teams.
- Has the ability to appropriately influence key stakeholders and effectively challenge their views where necessary. Also has strong critical thinking skills.
- Has excellent communication and presentation skills.
- Proficiency in MS Excel.
- Proficiency with process mapping tool e.g. Miro will be advantageous but not a must.
- Shipping /maritime industry is useful, but this is not a must
- Able to commit to a 1-year contract.
Selling pts:
- The co is a large shipping MNC with the global HQ based in Sgp
- The co allows a WFH arrangement 1 day per week. The role is based in town
- There will be a 1 mth completion bonus at the end of 1 yr. In addition, this contract role is extendable/ convertible to a perm role for a good performer.
To apply, pl send your cv in word doc to - . Pl also include details on your current salary, expected salary and notice period in your cv.
We regret to inform that only shortlisted candidates will be notified.
Posted by:
CAP Consulting (EA license: 14C7175)
Caroline Poh (EA Registration: R
Date ad is posted - 27 August 2025
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