Customer Success Manager APAC

2 weeks ago


Singapore Aikido Security Full time $90,000 - $120,000 per year

We're taking on the crusty global cyber market, the "no-BS" security platform for devs.

In the past, only large enterprises needed to worry about security. Today, cybersecurity has become the top concern of 75% of all CEOs, from startups to enterprises.

This means more work for developers, who need to become security experts and ensure their platforms are secure. But it's hard. The market is riddled with overcomplicated, expensive tools that aren't fit for developers. So, we founded Aikido.

We are the no-bullsh*t security platform that developers actually like to use. One central platform that shows devs what matters and how to fix it, so they can get back to building.

Why work with us? Founded in 2022 by third-time serial founders, with $25M funding in the bank, we're dead set on getting security done for devs. This is a chance to join an all-star team early, take ownership, and push boundaries.

As our first Customer Success manager in the APAC region, you'll be a crucial bridge between our customers and Aikido Security's platform, driving adoption, ensuring value realization, and protecting against churn. Your role focuses on helping customers unlock the full potential of Aikido while addressing and resolving any challenges they face.

Responsibilities

  • Engage with 'accounts at risk' to prevent churn.

  • Drive product adoption and maximize customer value.

  • Escalate complex issues.

  • Debug and resolve workflow issues.

  • Drive onboarding and deployment for new clients.

  • Deliver training sessions to customer teams.

  • Share customer insights with the product team.



  • Singapore DC BYTE ASIA PTE. LTD. Full time

    **Job Overview**: As the Customer Success Manager at DC Byte's APAC hub office in Singapore, you will be responsible for maximising the value of the service we provide to our customers. You will be responsible for working with the other CSMs to implement and improve the customer success role within the APAC region. You will work with the Senior Leadership...


  • Singapore TIGERHALL PTE. LTD. Full time

    **About Tigerhall** Tigerhall is a change activation platform, enabling leaders of large enterprises to get change done faster by increasing buy-in, organizational support and speed of execution for transformation initiatives. The way the world consumes content has changed. Tigerhall is designed to engage the most time-starved professionals, in ways that...

  • Customer Success Lead

    2 weeks ago


    Singapore LOOPME SINGAPORE PTE. LTD. Full time

    **The Role** The APAC Customer Success Lead will lead and own the end to end customer experience for all clients in the region. With an existing team of CSMs, Implementation Consultants & Support Analysts, who report to their UK department heads, we are looking for someone who is able to own the customer strategy & execution within the APAC market and...


  • Singapore Canary Technologies Full time

    About Us Canary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform.Canary is utilized by 20,000+ hoteliers in 90+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood,...


  • Singapore Yes We Hack Full time

    Founded in 2015, **YesWeHac**k is a global Bug Bounty platform, with 3 offices in France (Paris/Rennes/Rouen) and Singapore. We are currently the **European market leader** within the Bug Bounty space. We provide a disruptive approach to Cyber Security through Bug Bounty programs, by connecting our international Ethical Hackers' community with...


  • Singapore ComplyAdvantage Full time

    **The Role** The APAC Head of Customer Success will lead and own the end to end customer experience for all clients in the region. With an existing team of CSMs, Implementation Consultants & Support Analysts, who report to their UK department heads, we are looking for someone who is able to own the customer strategy & execution within the APAC market and...


  • Singapore Qlik Full time

    **What makes us Qlik**?** A Gartner® Magic Quadrant Leader for 15 years in a row, Qlik transforms complex data landscapes into actionable insights, driving strategic business outcomes. Serving over 40,000 global customers, our portfolio leverages pervasive data quality and advanced AI/ML capabilities that lead to better decisions, faster. We excel in...


  • Singapore ClearCorrect Full time

    **Position Summary**: As the **Ortho Customer Success Manager, APAC** you will be an important and influential member of the Straumann APAC regional Ortho team. The position holder provides both management focus for developing and driving Straumann Group’s ClearCorrect and orthodontic business in the region, as well as closely supporting and relating to...


  • Singapore TeamViewer Full time

    Company Description TeamViewer is a leading global technology company that provides a connectivity platform to remotely access, control, manage, monitor, and repair devices of any kind - from laptops and mobile phones to industrial machines and robots. Although TeamViewer is free of charge for private use, it has more than 625,000 subscribers and enables...


  • Singapore Stripe Full time

    Head of APAC Customer Success Management **Who we are** **About Stripe** Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world's largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP...