
Customer Success Manager APAC
19 hours ago
About the Company This fast-growing leader in real-time threat prevention for Web3 enables protocols, bridges, and DeFi platforms to detect and prevent exploits before they occur. Trusted by leading crypto-native organizations, the platform protects billions in on-chain value and is backed by world-class investors. With rapid global expansion underway, the company is building a customer-centric organization dedicated to helping clients stay secure, agile, and ahead of emerging threats. It is now hiring a Customer Success Manager (APAC)to help deliver exceptional customer outcomes across the Asia-Pacific region. Role Overview The Customer Success Manager (APAC)will be responsible for managing post-sale relationships with some of the most innovative Web3 organizations in the region. Based remotely in Singapore , this individual will ensure seamless onboarding, deep product adoption, and sustained customer success. They will also play a key role in identifying upsell and expansion opportunities and collaborating with the Sales team, while a dedicated Renewals Manager will manage renewal processes. This position is ideal for a technically proficient and proactive CSM who thrives on delivering measurable customer impact, especially within the Web3 and cybersecurity space. Key Responsibilities Manage onboarding and ongoing success for a portfolio of APAC-based customers Build and maintain strong relationships with technical, security, and executive stakeholders Develop customized success plans with clear KPIs and track measurable progress Drive product adoption through effective integration, alert optimization, and incident response setup Identify and qualify upsell or expansion opportunities (e.g., additional features, chains, or teams), collaborating with Sales to drive execution Partner with the Renewals Manager to support retention initiatives with
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Customer Success Manager
6 days ago
Singapore Canary Technologies Full timeAbout Us Canary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform.Canary is utilized by 20,000+ hoteliers in 90+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and...
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Director, Customer Success
3 days ago
Singapore Qlik Full timeOverview Get AI-powered advice on this job and more exclusive features. Description: What makes us Qlik? A Gartner Magic QuadrantTM Leader for 15 years in a row, Qlik transforms complex data landscapes into actionable insights, driving strategic business outcomes. Serving over 40,000 global customers, our portfolio leverages pervasive data quality and...
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Customer Success Manager
1 week ago
Singapore Hypernative Full time4 weeks ago Be among the first 25 applicants Hypernative is the leader in real-time threat prevention for Web3. We empower protocols, bridges, and DeFi platforms to detect and prevent exploits before they happen. Our platform is trusted by top crypto-native organizations to protect billions in on-chain value. Backed by world-class investors and experiencing...
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Customer Success Manager
1 week ago
Singapore ComplyAdvantage Full timeOverview Join to apply for the Customer Success Manager - APAC role at ComplyAdvantage What you will be doing: We are looking for a Customer Success Manager to help us build our SaaS-based anti-money laundering solutions, which empower organizations to fight financial crime! We are building cutting-edge solutions that help create a safer world and stop...
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Head of Customer Success APAC
19 hours ago
Singapore Qlik Full timeOverview What makes us Qlik? Qlik is a Gartner Magic Quadrant Leader for 15 years in a row. We transform complex data landscapes into actionable insights, serving over 40,000 global customers. Our portfolio leverages data quality and AI/ML capabilities that lead to better decisions, faster. We excel in integration and governance solutions that work with...
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Customer Success Manager Apac
14 hours ago
Singapore TeamViewer Full timeCompany Description TeamViewer is a leading global technology company that provides a connectivity platform to remotely access, control, manage, monitor, and repair devices of any kind - from laptops and mobile phones to industrial machines and robots. Although TeamViewer is free of charge for private use, it has more than 625,000 subscribers and enables...
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Senior Director, Customer Success APAC
19 hours ago
Singapore Sumo Logic Full timeAs a trusted customer advisor and leader, the Senior Director, Customer Success APAC will ensure our customers in the region are meeting or exceeding their business objectives through their use of Sumo Logic. You’ll be responsible for leading the APAC Regions customer success organization that engages with our customers throughout their full lifecycle. The...
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Senior Director, Customer Success APAC
3 days ago
Singapore Sumo Logic Full time $120,000 - $250,000 per yearSenior Director, Customer Success APAC As a trusted customer advisor and leader, the Senior Director, Customer Success APAC will ensure our customers in the region are meeting or exceeding their business objectives through their use of Sumo Logic. You'll be responsible for leading the APAC Regions customer success organization that engages with our...
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Customer Success Manager
19 hours ago
Singapore PrimusTech Pte. Ltd. Full timeCustomer Success Manager Job Description You will be working closely with one of the most forward-looking Built Technology organizations in the APAC region. We are seeking a Customer Success Manager to focus on
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Senior Customer Success Manager, Apac
14 hours ago
Central Singapore Control Risks Full timeJoin the world’s only threat and risk intelligence business integrating leading-edge AI technology with human expertise in a SaaS-based solution. Founded on the premise of “delivering critical insights first”, we are helping the world’s largest organizations and essential government agencies to safeguard their operations from geopolitical and...