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Operations Analyst

2 weeks ago

Singapore Adecco Personnel Pte Ltd. Full time $80,000 - $120,000 per year

The Opportunity

  • This is an exciting opportunity to work for one of the leading banks.
  • It is an opportunity for an experienced Operations Analyst to join their team

The Job

  • Manage the relationship with the 3rd party vendors, ensuring adherence to contractual obligations and service level agreement (SLA).
  • Conduct regular service level meetings, performance monitoring, and issue resolution.
  • Conduct monthly audit and site visit to access the vendors' performance, security measures and compliance with regulatory requirements.
  • Act as the primary point of contact for business units regarding Mail Management Services & Local Courier Services, addressing inquiries, resolving issues and escalating concerns as needed.
  • Manage the lifecycle of outsourced Mail Management services, local courier services from initial due diligence and vendor selection to ongoing performance management and contract renewal.

The Talent

  • 2-3 years of Ops Analyst/ Ops Support experience
  • Ability to work in a high volume, dynamic environment while maintaining operational excellence
  • Excellent communication skills at all levels
  • Proficiency in MS Product Suite i.e., Excel, Word
  • Experience supporting in Wealth Management operations is a strong advantage

Next Steps

  • Drop your resume and contact us to follow-up, or send your resume to [email protected]
  • Email Topic: Apply Operations Analyst
  • Only shortlisted candidates will be contacted

Wu Yue Shan

EA License No: 91C2918
Personnel Registration Number: R