Frontline Call Center Agent
3 days ago
Work Arrangement:
• Contract Duration: Nov Feb 2026
• Working Hours: Mondays to Fridays, 830am - 530pm
• Work Location: Near Novena
Key Responsibilities
• Address taxpayers' tax queries on the various tax types over the Helpline, Live chat or via Walk-ins
• Promote and nudge taxpayers in the usage of our e-Services and chatbot
• Guide taxpayers on the step-by-step e-Filing procedures and provide advices on their filing and payment obligations
Job Requirements
• Good communication and interpersonal skills
• Candidates without tax experience or customer service are welcome to apply as training will be provided
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