IT Support Specialist

1 week ago

Anson, Singapore CORNERSTONE GLOBAL PARTNERS PTE. LTD. Full time $80,000 - $120,000 per year
Job Title:

IT Support Engineer| IT Infrastructure Engineer | Singapore |

Headcount Needed: Multiple Pax

Our Client:

Leading Automotive Brand

Salaries and Benefits:

· Pioneering Batch

· Performance Bonus

· Profit Sharing

Roles & Responsibilities:
  • IT Support: Provide comprehensive IT support across our restaurants and car showrooms, addressing both onsite and offsite queries to ensure uninterrupted business operations.
  • Software Management: Conduct maintenance of existing and new web-based applications used by the business, ensuring optimal operation, and swiftly addressing any issuesthat arise.
  • CRM Implementation & Support: Assist in the rollout, integration, and ongoing support of CRM systems tailored to our business workflows, ensuring smooth adoption by internal teams.
  • Software Implementation: Lead the introduction and integration of new software solutions, guaranteeing smooth transitions and minimal operational disruptions.
  • Application Testing & Bug Reporting: Work alongside our software development team to test applications, identify bugs, and document reproducible steps for quick resolution.
  • Software Research & Proposal: Research and propose new software solutions that meet our evolving business needs, evaluating their potential impact and outlining implementation strategies.
  • Documentation & Training: Create detailed documentation for all software deployments and conduct on-site training sessions for staff, empowering them to utilise new software effectively.
  • Collaboration with External Parties: Communicate and work closely with contractors, third-party service providers, and vendors to ensure seamless service delivery and project execution.
  • Travel Requirements: Be prepared to travel to various venues as needed, providing direct IT support, leading projects, and ensuring consistent IT service quality across all operations.
  • On-Call Support: Be available on an on-call basis after hours to address urgent IT support needs from any of our outlets. Overtime pay will be provided if urgent support is required beyond the regular schedule, ensuring critical systems remain operational at all times.

Key Requirements:

  • A Degree/Diploma in IT or an equivalent field, with at least 4 years of work experience in IT support, focusing on web applications and cloud technologies.
  • Expertise in diagnosing and resolving hardware and network issues.
  • Ability to evaluate software solutions and understand complex business needs.
  • Strong communication skills, capable of breaking down technical information for non-technical audiences.
  • Proactive and independent, capable of managing the IT needs of a multifaceted business.
  • Experience collaborating with contractors and third-party service providers.

If you believe you fit the requirements for the role, please submit your application below or drop us an email directly quoting the job title.

Due to an anticipated high volume of applicants, we regret that only shortlisted candidates will be notified. The information provided is for recruitment purposes only.

Know someone who would be a great fit for this role? Refer them to us and get rewarded.

Cornerstone Global Partners (EA Licence Number: 19C9859) is an affirmative equal-opportunity employer and recruitment firm. We evaluate qualified applicants without regard to race, colour, religion, creed, gender, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class.

Eugene Then
***********

EA Registration Number: R

Cornerstone Global Partners Pte Ltd (EA License: 19C9859)

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