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Software Implementation Specialist

2 weeks ago

Anson Road, Singapore Flintex Consulting Pte Ltd Full time

**About the Job**

**Technical Skills and Experience Requirement**
- Minimum of 2 years prior Development/Support experience would be preferred.
- Development and/or implementation experience with.NET, C#, VB.NET, Webservices,
- Code deployment experience with Web Application Servers
- Knowledge / working and troubleshooting experience with DB systems like Oracle, MSSQL
- Support experience with windows servers
- Working experience on UNIX, LINUX systems will be added advantage

**Specific Responsibilities (not limited to)**
- Coordinate and manage Client’s implementation by monitoring deliverables and progress through continuous communication
- Document functional specification document and participate in requirement walk through sessions
- Act as a liaison between customer IT team and our development team and help the development team with relevant information about customer SIT/UAT/Production server architecture to help the development team proceed with development accordingly
- Deploy the code packages sent by the development team on the customer environment and complete all configuration based on the release notes/product guide documents
- Completing various setup, configuration, and activation tasks
- Expediting resolution to clients
- Perform testing on the package received from the development team, troubleshoot, solve configuration issues, coordinate to the

**Soft Skills Requirement**
- Ability to identify, troubleshoot, educate and resolve issues
- Ability to adapt to changes and manage multiple projects
- Ability to communicate clearly (both written and spoken) with experienced IT peers or inexperienced customers
- Ability to establish credibility with clients based on industry, product, and technology knowledge
- Comfortable communicating and submitting reports to all levels of management
- Strong planning, organization, and reporting skills
- Proven emotional intelligence, reasoning and facilitation abilities
- Good time management skill

Software Implementation Specialist