Boutique Manager

1 week ago

North Region, Singapore DELUGS PTE. LTD. Full time $80,000 - $120,000 per year

Job Description:

  • In charge of Delugs' retail boutique operations
  • Oversee and lead the retail team
  • Train and guide the retail team to meet the required standards of service
  • Serves as the point of escalation for the retail team, and able to provide excellent customer service and quick professional resolutions
  • Plans and manage retail inventory and routine stocktake
  • Responsible for boutique visual merchandising standards
  • Ensure the general cleanliness and presentation of the boutique
  • Build strong relationship with customers, and gather feedback from the stores to report upwards to HQ
  • Build plans for memorable in-store customer experience consistent with the brand image
  • Plan and strategise for retail activation plans and events, and lead the team in the execution of plans
  • Coordinate and assist the Business Development and Marketing team on in-store events

Requirements:

  • Boutique manager experience/ leadership experience
  • Prior experience in the retail/ hospitality industry. Keen interest in the luxury watches industry, or willing to learn
  • Ability to work independently, is detail-oriented and self-motivated.
  • Must be a good team player, with good communications skill
  • Basic computer skills
  • Proficient in English.

Working hours:

  • Boutique Manager must commit to 4 full weekday shifts (10.30am-8pm) and one weekend shift (10.30am-8pm)

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