Assistant Service Engineer

5 days ago

Central Region, Singapore Electronics & Engineering Pte Ltd Full time $70,000 - $120,000 per year

Job Scope / Responsibilities

We are seeking a dedicated and proactive AV Facilities Management (AVFM) Assistant Service Engineer to oversee the operations, maintenance, and performance of audiovisual (AV) systems and AV-related facilities. This role focuses solely on the functionality and upkeep of AV equipment and environments at client sites or venues, ensuring optimal performance, availability, and user satisfaction.


Key Responsibilities

  • Conduct routine inspections, testing, and preventive maintenance for AV systems including displays, projectors, sound systems, AV racks, control processors, and conferencing equipment.
  • Ensure the readiness, cleanliness, and operational integrity of AV rooms, event spaces, control rooms, and media walls.
  • Oversee daily AV operations to ensure system reliability and seamless user experiences.
  • Provide technical support and perform first-level troubleshooting for AV-related faults.
  • Monitor system performance and user feedback to identify and address recurring issues.
  • Maintain detailed documentation, including AV asset inventories, system diagrams, maintenance logs, and service reports.
  • Liaise with AV vendors, OEMs, and system integrators for servicing, repairs, or system upgrades.
  • Support AV setups, rehearsals, and live operations for onsite events and functions as required.
  • Ensure all AV work and environments adhere to workplace safety standards and client-specific requirements.
  • Contribute to the documentation of AV workflows, SOPs, and best practices.

Requirements

  • Diploma or equivalent certification in Audio Visual Technology, Engineering, or a related field.
  • Strong troubleshooting and problem-solving skills in AV systems and components.
  • Excellent communication and interpersonal skills for client-facing interactions.
  • Self-motivated and able to work independently or as part of a site-based team.
  • Willing to work on rotational shifts, be on standby, or support events on weekends/public holidays, depending on operational needs.

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