Finance Operations Executive

5 days ago

Singapore Firstcom Academy Full time $40,000 - $60,000 per year

Position Overview:

The Finance Operations Executive will assist the Finance Operations Manager in ensuring smooth financial processes related to learner payments, funding claims, and reconciliations. This role requires a proactive individual who can handle financial transactions, liaise with learners regarding payment and funding issues, and ensure compliance with grant funding policies.

Key Responsibilities:

  • Contact learners with issues related to SkillsFuture Credit (SFC) or Post-Secondary Education Account (PSEA) payments for resubmission.
  • Propose possible options to assist learners in completing resubmission processes or explore alternative payment methods to facilitate course payments.
  • Prepare and submit appeal requests to SkillsFuture Singapore (SSG) for grant funding appeal eligibility, ensuring all required documentation and justifications are provided.
  • If a refund is required, obtain the necessary approvals and request the Accounts Payable Executive to process the refund (e.g., for cases involving a change in payment method or adjustment in grant eligibility from 50% to 70%).
  • Ensure that all payment issues are resolved promptly, and financial records are updated and maintained accurately.
  • Work closely with other team members to ensure that payments are properly reconciled and discrepancies are addressed efficiently.

Requirements:

  • Diploma/Degree in Finance, Accounting, Business Administration, or a related field is a plus.
  • Prior experience in finance operations, accounts receivable, or related roles is an advantage.
  • Strong analytical and problem-solving skills with attention to detail.
  • Good communication and interpersonal skills to liaise with learners and internal teams.
  • Ability to work independently and collaboratively in a fast-paced environment.
  • Proficiency in Microsoft Excel and financial systems is a plus.

Working Hours:

  • 9am - 6pm (Monday - Friday)

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