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Senior IT Business Analyst

2 weeks ago

Changi, Singapore Scoot Full time $80,000 - $120,000 per year

Summary

We are searching for a driven and motivated Senior IT Business Analyst who has working knowledge of Airline Operations. You will be part of the IT Business Solutions team and will be the key provider of Scoot's solutions design. You will work closely with Product Owner and Software Developers to deliver Scoot's Software Solutions.

Job Description

You will be participating in the design and delivery of IT solutions, solving exciting airline requirements on modern software platforms.

Business Analyst

  • Support the PO in drafting and refining user stories, including detailed acceptance criteria.

  • Provide documentation support for requirements gathering, gap analysis, training, and product testing, etc

  • Consult with the product owners and SMEs to prioritize and shape the product backlog, using Agile best practices for prioritization around business value

  • Participate in and facilitate relevant scrum ceremonies such as backlog refinement, sprint planning, review, and retrospective sessions

  • Create a detailed business analysis as well as outline problems, opportunities and solutions for the businesses supported

  • Evaluate information gathered from multiple sources, reconcile conflicts and distinguish user requests from the actual underlying needs

  • Conduct ARC'S (Architecture Review Committee) for design, cost, and IT security approval

  • Deliver work products throughout the project life cycle and provide updates and feedback to the team as required

  • Develop periodic project progress reports and identify areas for improvement

Project Management

  • Assist with the daily management of operational functions of the project team, including preparation and taking notes/meeting minutes, chasing approvals, and updating projects logs

  • Support IT projects in managing budget and forecast, financial modelling, planning and monitoring as well as variance analysis

  • Manage communications regularly between stakeholders and internal business units

  • Support preparation of detailed BRDs, functional specifications, user guides, use cases, and scenarios, etc

  • Participate in project walkthroughs, business requirements gathering, design phrases, functional test plans, user training, and implementation sessions

  • Support development and testing activities

  • Assist in implementation / rollout including UAT, user trainings, UVT and post go live support.

  • Proactively adopt Agile practices and foster a culture of continuous service improvement

Requirements:

  • University Degree holder with 5 years of relevant experience

  • Highly organized and able to manage multiple projects or tasks

  • Independent, resourceful, analytical, and able to solve problems effectively

  • A good team player who takes initiative

  • Good communication skills