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Clinic Sales Associate
2 weeks ago
About the Role:
As a Clinic Associate, you will be the heart of our patient experience, ensuring smooth clinic operations and delivering top-notch customer service. Your role includes:
- Providing exceptional customer service with a warm and professional approach
- Answering phone calls and scheduling patient appointments efficiently
- Managing patient flow and handling multiple tasks with ease
- Checking in and out patients using cloud-based software
- Following up with patients to ensure continuity of care
- Assisting chiropractors in daily clinic operations
- Maintaining a clean, organized, and welcoming clinic environment
- Working less than 44 hours per week (8 Off Days a month)
- Must be able to work on weekends
- Performing other ad-hoc duties as needed
What We're Looking For:
Strong interpersonal skills with a friendly and professional demeanor
Energetic, enthusiastic, and self-motivated
Fluent in English; Mandarin is a plus (to liaise with Mandarin-speaking associates)
1-2 years of customer service experience, preferably in a healthcare setting
Ability to multitask and thrive in a fast-paced environment
Computer literacy is a must
At least 2 years of working experience in the related field to be considered for Senior position.
Comfortable with Shift work based on Clinic operation hours.
If you're passionate about healthcare and enjoy working in a dynamic team, we'd love to hear from you