Team Lead

JOB SUMMARY:

1. Field Activities

2. Carry out Testing & Commissioning, Preventive Maintenance and Time & Material activities in a professional, efficient manner, and achieve a high level of service to our clients within the restraints of time, expense and profitability.

3. Provide technical support and mentorship to field engineers and work closely with technical Support team to address product issues.
4. Participate and lead the troubleshooting activities together with technical support team, field engineers and third-party vendors.
5. Author Method of Statement, Risk Assessment, Site Acceptance Test procedures and Incident Reports.

6. Safety

7. Take all necessary steps to ensure OH&S requirements are adhered to.

8. Ensure adequate PPE, tools and calibrated instruments is provided to team engineers.
9. Report all incidents on time

10. Team Management

11. Support the Service Operations Manager and Thermal Team Manager in planning, scheduling and organizing departmental matters.

12. Participate and contribute to the training, supervision, appraisal, motivation and development of the team engineers for continual improvement and optimized performance.
13. Ensure job debriefing is promptly done by team engineers and team OKR is continuously monitored and met.
14. Work hand-in-hand with project management team to assign resources for testing & commissioning activities.

15. Client Management

16. Maintain proper levels of relationships between the Company and our customers, by ensuring all complaints are reported promptly so that remedial action can be taken.

17. Ensure that a level of competence is maintained to adequately handle the degree of technology required by application to training available and personal updating.
18. At all times ensure that company vehicle, personal dress and appearance are presentable within the restraints of the work to be carried out, the Company policy is well understood, and that Company business is carried out in an efficient and professional manner.

QUALIFICATIONS AND EXPERIENCE:

• A Diploma or Degree in Electrical Engineering with minimum 8 years working experience in data center/ critical environment industries
• 8 years or above field experience with thermal products like CRAC, AHU, Thermal Wall etc., preferably in data center environment.
• 3 years and above in managing team of engineers.
• Good technical knowledge in data center/M&E/critical environment
• Good understanding in operations management

The successful candidate will embrace Vertiv's Core Principals & Behaviors to help execute our Strategic Priorities.

OUR CORE PRINCIPALS: Safety.  Integrity.  Respect.  Teamwork.  Diversity & Inclusion.

OUR STRATEGIC PRIORITIES

• Customer Focus
• Operational Excellence
• High-Performance Culture
• Innovation
• Financial Strength

OUR BEHAVIORS

• Own It
• Act With Urgency
• Foster a Customer-First Mindset
• Think Big and Execute
• Lead by Example
• Drive Continuous Improvement
• Learn and Seek Out Development

At Vertiv, we're on a mission to empower the people that will power the future. From a simple swipe to life-changing medicines, from push notifications to generative AI. We design, manufacture, and service the products and solutions that keep the world connected.  With $6.9 billion in revenue, a strong customer base and global reach spanning over 130 countries, we are uniquely positioned to deliver greater value to our customers and create new opportunities for our people.

Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, gender, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to . If you are interested in applying or learning more about this role, please visit the company's career page located on