L1, L2 Support Desktop Engineer

1 week ago


Singapore Tech Aalto Full time
Responsibilities:

CR creation:
  • Creation of Change request, gather information from multiple sources
  • Follow up with user for the missing information
  • Validate the CR before submission
  • Follow up with various stakeholder for the approval of the change request
  • Perform CR amendments based on the user request
  • Close the CR
Patching
  • Perform UAT and production patching
  • Follow the SOP for the patching
  • Do pre-preparation for the patching
  • Follow up the change request and patch the server and components which are only listed in the change
  • Get user confirmation before proceeding to next step
  • Any issues or error report to the technical team
  • Follow up with user on the verification and testing signoff
Shift:
  • Its 24/7 shift work including weekends
  • Patching should be performed in the patching room at office
Ideal Candidate should have 1-2 years of expereince as L1/L2 Desktop support services.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the Tech Aalto Privacy Policy, a copy of which is published at Tech Aalto's website )

Confidentiality is assured, and only shortlisted candidates will be notified for interviews.

  • West Singapore Anradus Pte Ltd Full time

    Industry/ Organization Type: IT / Software - Position Title**:Desktop Support Engineer (L1 / L2)**: - Working Location: West (Jurong / Tuas) - Working Hours: 5 days (Monday to Friday, 8 AM - 5 PM) - Salary Package**:Basic Salary up to $3,300 + AWS + Bonus + Transport Allowance**: - Duration: Permanent Role **Key Responsibilities** - Provide first/second...


  • West Singapore Anradus Pte Ltd Full time

    Industry/ Organization Type: IT / Software - Position Title**:Desktop Support Engineer (L1 / L2)**: - Working Location: West (Jurong / Tuas) - Working Hours: 5 days (Monday to Friday, 8 AM - 5 PM) - Salary Package**:Basic Salary up to $3,300 + AWS + Bonus + Transport Allowance**: - Duration: Permanent Role **Key Responsibilities** - Provide first/second...


  • Central Singapore Emprego SG Full time

    **Location** Singapore, Central Singapore **Job Type** Permanent **Salary** $2,000 - $3,000 Per Month **Date Posted** 1 hour ago Additional Details **Job ID** 2839 **Job Views** 1 Roles & Responsibilities Key Responsibilities: - Desktop/ End-users/ Helpdesk support and bring technical issues (raised by customers) to a timely closure - Provide...


  • Central Singapore Emprego SG Full time

    **Location** - Singapore, Central Singapore**Job Type** - Permanent**Salary** - $2,000 - $3,000 Per Month**Date Posted** - 12 hours agoAdditional Details **Job ID** - 56340**Job Views** - 23Roles & Responsibilities **North-East-Singapore** **Attractive Salary Package** **Company Benefits & Incentives** **Career Progression Opportunities!** **Key...


  • Singapore U3 InfoTech Pte Ltd Full time

    **Desktop Support Engineer (L1/L2)** **Work Location**:Singapore **Duration**:Permanent **Working hours **:Monday - Friday - To perform **installation, de-installation, configuration, technical supports, troubleshooting **and **resolution **to the clients**.**: - To perform **hardware **and **software **moves. - To **invoke problem escalation process to...


  • Singapore EVO OUTSOURCING SOLUTIONS PTE. LTD. Full time

    **Job Purpose** - Support and monitor the performance & capacity of various systems and 3rd party network services; - Troubleshoot network and system services related issue by following the standard operating procedures; - Track & documents all issues & resolutions; - Escalate the issue to L2 / Management or other IT resources for assistance in reaching a...


  • Singapore TRIFIC SOLUTIONS PTE. LTD. Full time

    **Job Title**:Technical Support Engineer (L1 or L2) **Location**:Singapore **Salary Range**:SGD 3,000 - SGD 5,000 (commensurate with experience) **Employment Type**:Full-Time **About the Company**: Our client is a well-established IT Solutions provider with offices in both Singapore and Malaysia, known for delivering reliable enterprise IT support services....

  • IT Support Engineer

    2 weeks ago


    Singapore Volt Singapore Full time

    IT Support Engineer | L1 - L2 Support | Windows 10/11 OS | Microsoft 365 | Desktop Infra & App| **IT Support Engineer - 24 Months Contract - Singapore** Currently looking for a IT Support Engineer to provide End User Support / Desktop Management / User Account and License Management functions. This role is **currently** **only open to Mandarin speaking...


  • Singapore HELIOS SYSTEMS PTE LTD Full time

    **Work Experience - L1** - 2-3 years of experience in desktop support, maintenance, and basic infrastructure/network troubleshooting. - Knowledge of ITIL processes and practices. - Basic understanding of infrastructure and network concepts, including TCP/IP, DNS, DHCP, and network protocols. - Excellent problem-solving and troubleshooting skills. - Strong...

  • IT Support Engineer

    5 days ago


    Singapore Volt Full time

    Location: - Singapore- Job Type: - Permanent- Salary: - S$3000 - S$4000 per month- Reference: - BBBH10567_1672712647- Contact: - Jeanette Yeo- IT Support Engineer | L1 - L2 Support | Windows 10/11 OS | Microsoft 365 | Desktop Infra & App| **IT Support Engineer - 2 years Contract - Singapore** Currently looking for a IT Support Engineer to provide End User...