Admin & Customer Service Executive
3 hours ago
KidStartNow is a Chinese enrichment centre dedicated to helping children build strong language foundations. We are looking for an Admin & Customer Service Executive who can support our centre's smooth operations, parents, and teachers.
What You'll Do- Be the first point of contact for parents — handle walk-ins, phone/WhatsApp enquiries, and provide course consultation.
- Coordinate and support class operations — liaising with teachers, scheduling, preparing/printing class materials.
- Manage centre admin tasks — student enrolments, invoicing, daily collections, and student record updates in our CRM system.
- Provide clear updates on tasks, follow through reliably, and support management with ad-hoc duties.
- Warm, approachable, and customer-focused.
- Organised and detail-oriented, with good communication skills.
- Comfortable with basic computer/CRM tasks (e.g. data entry, WhatsApp, Google Workspace).
- A self-starter who can work independently and give clear progress updates.
- Bilingual in English and Chinese — able to liaise with parents (English) and teachers (Chinese).
- Experience in customer service, education centres, or admin roles is an advantage.
We are open to both full-time and part-time candidates:
Option A: Full-Time (4-Day Week)
- ~32 hours/week (including Sat & Sun)
Option B: Part-Time (Weekend)
- Sat & Sun, 8:30am – 4:30pm
- Supportive, small-team environment passionate about education.
- Convenient location near Bedok MRT.
- Flexible arrangement — choose full-time 4-day week or stable weekend shifts.
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