Admin & Customer Service Executive

8 hours ago

Bedok New Town, Singapore Kidstartnow Pte Ltd Full time $40,000 - $60,000 per year

KidStartNow is a Chinese enrichment centre dedicated to helping children build strong language foundations. We are looking for an Admin & Customer Service Executive who can support our centre's smooth operations, parents, and teachers.

What You'll Do
  • Be the first point of contact for parents — handle walk-ins, phone/WhatsApp enquiries, and provide course consultation.
  • Coordinate and support class operations — liaising with teachers, scheduling, preparing/printing class materials.
  • Manage centre admin tasks — student enrolments, invoicing, daily collections, and student record updates in our CRM system.
  • Provide clear updates on tasks, follow through reliably, and support management with ad-hoc duties.
Who We're Looking For
  • Warm, approachable, and customer-focused.
  • Organised and detail-oriented, with good communication skills.
  • Comfortable with basic computer/CRM tasks (e.g. data entry, WhatsApp, Google Workspace).
  • A self-starter who can work independently and give clear progress updates.
  • Bilingual in English and Chinese — able to liaise with parents (English) and teachers (Chinese).
  • Experience in customer service, education centres, or admin roles is an advantage.
Work Arrangements & Pay

We are open to both full-time and part-time candidates:

Option A: Full-Time (4-Day Week)

  • ~32 hours/week (including Sat & Sun)

Option B: Part-Time (Weekend)

  • Sat & Sun, 8:30am – 4:30pm
Why Join Us
  • Supportive, small-team environment passionate about education.
  • Convenient location near Bedok MRT.
  • Flexible arrangement — choose full-time 4-day week or stable weekend shifts.

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