Centre Manager

4 days ago


Bukit Panjang New Town, Singapore Nextbeat Singapore Pte. Ltd. Full time $40,000 - $60,000 per year

Working Location: Bukit Panjang, Singapore

Working Hours: 5-day work week inc. weekends (9am to 6pm)

Monthly Salary: Up to S$4K

Job Description:

  • Be a key player in the customer acquisition team to onboard new parents to the centre's community.
  • Share the centre's vision and recommend suitable coding programs for students.
  • Support customer success initiatives, such as special programmes or competitions, or community events like fireside chats, to enhance customer engagement.
  • Maintain strong customer relationships and foster a vibrant community. Act as parents' advocate and manage relationships with them.
  • Plan lead generation events with key partners like Parent Sharings, trial classes, and ensure payment for classes is received.
  • Work with the teaching team to assess the students and follow up with parents for conversion.
  • Responsible for handling general administrative duties, e.g. sending out onboarding emails, data entry, sorting out data and research.
  • Ensure that all customer information is properly documented and updated in our CRM system.
  • Relationship manager for the community, continue to track the progress of students and maintain relationships with parents.

Job Responsibilities:

  • Fluent in both English and Mandarin as need to liaise with Mandarin-speaking customers.
  • Driven, fast learner, proactive and able to work in a fast-paced environment.
  • Organised, detail-oriented and able to manage different projects at once.
  • Get things done attitude, self-driven.
  • You are very meticulous and independent, able to set your own priorities with time management to complete projects timely.

Nextbeat Singapore Pte. Ltd.

EA License Number: 22C1267

EA Personnel No: R



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