Centre Manager
4 days ago
Working Location: Bukit Panjang, Singapore
Working Hours: 5-day work week inc. weekends (9am to 6pm)
Monthly Salary: Up to S$4K
Job Description:
- Be a key player in the customer acquisition team to onboard new parents to the centre's community.
- Share the centre's vision and recommend suitable coding programs for students.
- Support customer success initiatives, such as special programmes or competitions, or community events like fireside chats, to enhance customer engagement.
- Maintain strong customer relationships and foster a vibrant community. Act as parents' advocate and manage relationships with them.
- Plan lead generation events with key partners like Parent Sharings, trial classes, and ensure payment for classes is received.
- Work with the teaching team to assess the students and follow up with parents for conversion.
- Responsible for handling general administrative duties, e.g. sending out onboarding emails, data entry, sorting out data and research.
- Ensure that all customer information is properly documented and updated in our CRM system.
- Relationship manager for the community, continue to track the progress of students and maintain relationships with parents.
Job Responsibilities:
- Fluent in both English and Mandarin as need to liaise with Mandarin-speaking customers.
- Driven, fast learner, proactive and able to work in a fast-paced environment.
- Organised, detail-oriented and able to manage different projects at once.
- Get things done attitude, self-driven.
- You are very meticulous and independent, able to set your own priorities with time management to complete projects timely.
Nextbeat Singapore Pte. Ltd.
EA License Number: 22C1267
EA Personnel No: R
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