Senior IT Desktop Engineer
1 week ago
Responsibilities:
- Troubleshoot and resolve technical issues related to hardware, software, and networking.
- Install and configure hardware and software applications.
- Monitor and maintain applications and systems to ensure their smooth functioning.
- Collaborate with teams to implement and maintain IT projects.
- Document technical procedures, user manuals, and FAQs.
- Provide technical support for any IT-related matters or issues.
- Continuously update technical knowledge and skills.
- Lead and manage a small team, providing guidance and support as needed.
- Provide dedicated and discreet on-site and remote IT support to senior management or VVIP users, ensuring minimal disruption to their daily operations.
- Handle urgent or high-impact technical issues with professionalism, maintaining a high level of service quality and confidentiality.
- Any ad hoc task being assigned that is relevant to the scope.
Requirements:
- Min. NITEC in IT related discipline.
- Minimum of 1 years of experience in managing a small team.
- Must have a pleasant personality with high levels of motivation and enthusiasm.
- Ability to work independently and as part of a team.
- Strong problem-solving skills and attention to detail.
- Excellent communication and interpersonal skills.
- Comfortable to work in a healthcare environment.
- This role will require you to take the necessary vaccines.
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