Presales Consultant

2 weeks ago

NorthEast Region, Singapore Taknet Systems Pte. Ltd. Full time $104,000 - $130,878 per year

Key Responsibilities:

  • Provide technical consultation, product expertise, and solution design to support the sales team during the sales cycle.
  • Analyse and understand customer business and technical requirements; generate opportunities by recommending the right IT infrastructure solutions.
  • Design scalable, efficient solutions that align with customer objectives and drive business value.
  • Prepare and deliver technical presentations, solution proposals, and cost estimates.
  • Stay informed about market trends and emerging technologies to enhance solution offerings and recommend upgrades or new services.
  • Build and maintain strong working relationships with technology and business partners (e.g., Cisco, Supermicro, QSAN, ASUS).
  • Collaborate with the sales and post-sales teams for a seamless project handover and solution implementation.
  • Support customer retention and upsell efforts, ensuring continued value delivery and satisfaction.

Technical Requirements:

  • Strong SME-level knowledge in network infrastructure, including:

  • Cisco Data Centre technologies

  • Cisco ISE (Identity Services Engine)
  • Cisco WLAN and enterprise wireless solutions

  • Familiar with office setup solutions:

  • Structured cabling

  • Server room setup
  • CCTV and Door Access Control systems
  • AV system integration
  • Ability to translate technical knowledge into business solutions.

General Requirements:

  • Diploma/Degree in IT, Computer Engineering, or related discipline.
  • Minimum 5–8 years of IT experience, particularly in infrastructure design and pre-sales support.
  • Prior experience in a customer-facing role is essential.
  • Excellent communication and presentation skills; able to engage technical and non-technical stakeholders.
  • Strong consultative selling and solution-matching skills.
  • Business acumen and interest in technology trends (e.g., AI, HPC, virtualization).

Ability to work independently and manage multiple priorities in a fast-paced environment.

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