Student Services Executive

6 days ago


Tiong Bahru, Singapore Firstcom Academy Pte. Ltd. Full time $30,000 - $60,000 per year

Student Services Executive

  • Working Days: 5 days' work week, including weekends (rostered based on company's schedule)
  • Working Hours: 8:30am – 6:00pm / 9:30am – 7:00pm / 1:00pm – 10:00pm
  • Location: Tiong Bahru (Central Plaza) or Woodlands (WoodSquare) or Paya Lebar (Lifelong Learning Institute)
  • Salary Range: $3, $4,500.00
  • Position Type: Full-Time Permanent Position (Basic + Performance Bonuses + ALs + Medical and Dental Benefits)

Position Overview:

This role involves managing student inquiries, assisting with course-related administrative tasks, and ensuring a smooth enrolment and post-course experience. You will serve as the primary point of contact for students, addressing their needs promptly and professionally while collaborating with internal teams to maintain high service standards. If you are passionate about providing exceptional customer service and enjoy working in a dynamic, learner-focused environment, we welcome you to join our team and contribute to shaping the future of adult learning.

Key Responsibilities:

  • Liaise with learners, trainers and related departments & organisations to ensure programmes run smoothly
  • Provide support for learners and companies through telephone, emails and walk-ins
  • Ensure smooth daily operational activities
  • Assist in classroom facilitation
  • Preparation of course materials
  • Administrative work (Attendance, Evaluation, Document Filing, etc)
  • Monitor and schedule all trainings to ensure compliance
  • Assist in the company's continuous improvements and training related areas

Requirements:

  • Minimum one year of experience in customer service, telemarketing or related role.
  • Good communication and interpersonal skills with excellent command of written and spoken language
  • Proficient with MS Office
  • Ability to work independently and as part of a team.
  • Adaptable to a fast-paced and changing environment.

Location Addresses: (Permanently allocated to 1 Training Centre)

  • Tiong Bahru (Central Plaza): 298 Tiong Bahru Rd #08-01 Central Plaza Singapore 168730
  • Woodlands (WoodSquare): 6 Woodlands Square, #07-03 Woods Square Tower 2, Singapore 737737
  • Paya Lebar (Lifelong Learning Institute):11 Eunos Rd 8, #08-04, Lifelong Learning Institute Singapore 40860


  • Tiong Bahru, Singapore Global University Systems Full time

    **Global University Systems (GUS) **is focused on becoming one of the world’s most dynamic, inclusive, and diverse education organisations. GUS is an international network of higher education institutions, brought together by a shared passion for accessible, industry-relevant qualifications. GUS delivers a wide variety of programmes, including bachelor’s...

  • Accounts Executive

    1 week ago


    Tiong Bahru, Singapore Nanyang Institute of Management Pte Ltd Full time

    _Established in 2001, Nanyang Institute of Management ("NIM") is a forward-looking premier education provider in the region. At NIM, we focus on "Nurturing Today for Tomorrow" with a student-centric culture that places learning needs above all else. We pride ourselves on the ability to offer an environment that is geared towards achieving academic and...


  • Tiong Bahru, Singapore Nanyang Institute of Management Pte Ltd Full time

    _Established in 2001, Nanyang Institute of Management ("NIM") is a forward-looking premier education provider in the region. At NIM, we focus on "Nurturing Today for Tomorrow" with a student-centric culture that places learning needs above all else. We pride ourselves on the ability to offer an environment that is geared towards achieving academic and...


  • Tiong Bahru, Singapore Singapore Traditional Chinese Medicine Company Full time

    _**Position: Traditional Chinese medicine**: - _**Location: Redhill / Tiong Bharu**_ - Commission - 3% (1.5% Individual + 1.5% Group) - Performance Bonus: Yes, based on working performance - Annual Leave: 7 days - * **Responsibilities**:*_ - Registration of new and existing customers - Answering phone calls and assist customers with their enquiries -...


  • Tiong Bahru, Singapore Kuok (Singapore) Limited Full time

    **This position is for Great World Serviced Apartments, a company under Allgreen Properties Ltd.** **Responsibilities**: Administration duties: - Assist to verify monthly tax invoices received from vendors. - Check and ensure all payments posted in RMS by GSOs are correct before banking-in. - Prepare remittance advices for cash, credit card and cheque...


  • Tiong Bahru, Singapore Singapore River One Limited Full time

    The Executive will be a key team player in SRO who contribute to strategic execution; he or she works closely in association with Singapore River stakeholders, public sector agencies and service providers to ensure that SRO’s business plan is delivered in a professional, transparent, and cost-effective manner. The Executive reports directly to the Snr...


  • Tiong Bahru, Singapore Nanyang Institute of Management Pte Ltd Full time

    Conduct internal review of admissions procedure documents. - Provide support to recruitment team on preparation of admission documents and hosting student enquiries online and on-site. - Be the point of contact of international students. - Participate in all student recruitment events, open houses, school fairs, information sessions, exhibitions, school...


  • Tiong Bahru, Singapore Taishuang Pte Ltd Full time

    Kwaasong is a local bakehouse located within CBD. Our bakes include buttery flaky croissants, tarts, batons and folds, produced from quality ingredients. We strive to create delightful customer experiences that linger, bringing a touch of warmth and smiles to our customers. We are looking for a service crew & barista, who will take on operating the bakery...


  • Tiong Bahru, Singapore Raakki Full time

    **Job scope ( Ramen Shop)**: - Provide excellent customer service - Ensuring that orders are served timely - Communicate menu product information proficiently - Service of food and beverages - Maintaining cleanliness and hygiene of restaurant **Job Requirements**: - Good attitude, respectful and responsible in serving food, cocktail and drinks making - No...

  • F&b] Dishwasher

    1 week ago


    Tiong Bahru, Singapore SINGO SERVICES PTE LTD Full time

    **About Company** Since 1999, our cleaning service company has grown to become a reliable and trusted name in the cleaning industry. We believe success is not measured by individual accomplishments, but rather the consistency and progress of a well-organized and capable team. Now, we are expanding our cleaning team. Come and let's be a part of our...