
guest relations manager
2 days ago
Guest Relations job duties include:
- Compiling welcome folders that include maps, room service menus and information about amenities
- Confirming travel arrangements and making adjustments for late checkouts and early check-ins as needed
- Reviewing arrival lists to identify VIP guests
- Greeting VIP guests and serving as a point of contact for handling their needs throughout their stays
- Providing information about services, amenities and local attractions
- Recording all customer interactions in a logbook or customer relationship management software program
- Empathizing with upset guests and helping to resolve their issues
- Assisting other staff members with maintaining coffee and breakfast areas in the lobby
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Guest Relations Manager
2 days ago
Central Region, Singapore Simon Consultancy Pte Ltd Full time $60,000 - $120,000 per yearJob Summary:As the Guest Relations Manager, you will be responsible for delivering a superior guest experience in a fast-paced and vibrant nightlife setting. You will ensure that every guest feels welcomed and valued, while also managing VIP relationships, addressing guest concerns, and collaborating with other departments to maintain smooth operations. Your...
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Guest Relations Executive
20 hours ago
East Region, Singapore OUE Restaurants Pte Ltd Full time $104,000 - $130,878 per yearWhy Join Us?· Encouraging Work-Life Balance.· Good Career Development Opportunities.· Work with a Small and Vibrant Team.· Opportunity to Wear Many Hats and Gain Different Sets of Skills.ABOUT OUE RESTAURANTS )The food and lifestyle division of OUE Limited, OUE Restaurants is on a mission to create genuine...
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Manager, Guest Relations
2 days ago
East Coast, Singapore The Lo & Behold Group Full time $40,000 - $80,000 per yearFico is a casual, beachfront Italian restaurant along East Coast Park by Chef-Partner Mirko Febbrile. Fico is inspired by Cucina Povera (a waste-not, want-not approach) and celebrates the simplest things in life, from humble ingredients to genuine, no-frills hospitality.Fico is part of The Lo and Behold Group, a hospitality company known for its ability to...
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Guest Relations Supervisor/ Manager
2 days ago
Central Region, Singapore 1-Group (Singapore) Full time $40,000 - $80,000 per yearWe are seeking a customer-oriented and motivated Guest Relations Supervisor/ Manager to join our operations team at The Alkaff Mansion. In this role, you will be a key point of contact for guests, delivering professional concierge services and ensuring an exceptional customer experience at every interaction.Job ResponsibilitiesWelcome and assist walk-in...
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Guest Relations Executive
2 days ago
Central Region, Singapore CUBE HOSPITALITY PTE. LTD. Full time $2,500 - $4,000 per yearThe Guest Relations Executive / Officer is an important role at Cube to ensure a positive and rewarding experience for our guests. You will be responsible for developing relationships with guests, managing reservations, assisting guests' questions, and handling any issues that may arise during their stay.We are looking for motivated and passionate...
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Guest Relations Executive
2 days ago
Central Region, Singapore The Fullerton Hotels and Resorts Full time $4,000 - $6,000 per yearJob Description:Welcome guests upon arrival and check-in according to establish standards and procedures.To provide courteous and efficient service and if possible to comply with each and every guest request.Check out guests courteously and accurately.Take ownership of problems, handle guest complaints promptly according to established procedures and then...
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Guest Relations Officer
2 days ago
Central Region, Singapore Shangri-La Rasa Sentosa, Singapore Full time $3,000 - $6,000 per yearWe are looking for a Guest Relations Officer to join our teamAs the Guest Relations Officer, we rely on you to:Enhance guest relations and loyalty scoresProvide support to ensure a smooth and efficient Guest Relations OperationHandle all guest requests in a timely, professional, and efficient mannerProvide all-rounded guest services such as checking in and...
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Guest Relations Executive
2 days ago
Central Region, Singapore The Fullerton Hotels and Resorts Full time $4,000 - $6,000 per yearAbout LanternLantern at Fullerton Bay is already celebrated for its distinctive character, approachable style, and vibrant social atmosphere. Poised to transform into a leading social and cocktail destination, Lantern will blend creativity, sophistication, and a relaxed, welcoming vibe. Our vision is to reimagine the bar experience with a bold, innovative...
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Guest Relations Officer
2 days ago
Central Region, Singapore The Ritz-Carlton Millenia Singapore Full time $40,000 - $60,000 per yearGuest Services Agent (Job Specific)Follows all policies and procedures related to handling money and maintaining the security of the cash drawer (e.g., where to keep bills during a transaction, knowledge of procedures to check counterfeit currencies, who has access to the cash drawer, securing the drawer)Follows all check-in/out BSA procedures for every type...
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Guest Relations Manager
2 days ago
Central Region, Singapore Pasona Singapore Pte. Ltd. Full time $60,000 - $120,000 per yearGlobal 5 Star Hospitality EstablishmentBasic Salary + VBNearest MRT: Tanjong PagarJob Description:Responsible for the overall smooth operations of Front Office functions i.e. Reception, Concierge, Communications and the Club Lounge.Acts as the key contact for any guest issue or Hotel emergency in the absence of the Senior Management Team.Handles all guest...