IT Manager

7 days ago

Singapore ATT System Full time $120,000 - $240,000 per year

Role and Responsibilities

  • Manage IT infrastructure, including on-premises and cloud-based servers, storage, and networking systems.
  • Ensure high availability and performance through proactive monitoring and maintenance of systems.
  • Plan and implement IT infrastructure upgrades to meet evolving business needs.
  • Troubleshoot and resolve infrastructure and network-related problems efficiently.
  • Lead and mentor the IT team, fostering a collaborative and productive work environment.
  • Assign tasks, monitor team performance, and provide opportunities for skill development.
  • Work closely with departments to address IT requirements and ensure alignment.
  • Develop and enforce IT security policies and procedures to protect organizational assets.
  • Ensure compliance with PDPA, cybersecurity frameworks, and ISO 27001 standards.
  • Monitor systems for vulnerabilities and manage timely responses to incidents.
  • Oversee access management, firewalls, antivirus, and endpoint security systems.
  • Plan and execute IT projects aligned with organizational goals and priorities.
  • Manage IT budgets, resources, and relationships with vendors effectively.
  • Partner with vendors and service providers to ensure high-quality IT service delivery.
  • Provide regular updates on IT projects, operations, and performance improvements.
  • Establish protocols for monitoring infrastructure and network performance.
  • Implement robust data backup, disaster recovery, and business continuity plans.
  • Manage cloud resources and ensure seamless integration with on-prem systems.
  • Act as the primary contact for internal and external IT-related matters.
  • Present IT performance metrics and improvement plans to senior management.

Qualifications and Educational Requirements

  • Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field. Master's degree in IT Management.
  • Minimum of 8 years of experience in IT infrastructure, network management, and team leadership.
  • Strong knowledge of server administration, networking, storage solutions, and cloud platforms (e.g., AWS, Azure, Google Cloud).
  • Hands-on experience with IT security tools and practices, including firewalls, antivirus, and endpoint security.
  • Familiarity with backup solutions, disaster recovery, and business continuity planning.
  • Candidates with these certifications will have a distinct advantage, ITIL, ISO 27001, CISSP, CISM, Cloud certifications such as AWS Certified Solutions Architect or Microsoft Azure Administrator, CCNA and CCNP. Equivalent experience may also be considered.
  • Excellent analytical skills for diagnosing and resolving complex IT issues with strong decision-making and critical-thinking capabilities.

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