Customer Relationship Intern

5 days ago

Serangoon, Singapore Explorer Academy Full time $9,600 - $18,000 per year

Company

Explorer Academy

Designation

Customer Relationship Intern

Date Listed

29 Aug 2025

Job Type

Entry Level / Junior Executive

Intern/TS

Job Period

Flexible Start, For At Least 3 Months

Profession

Customer Service / Communications

Industry

Public Service / Education / Publishing

Location Name

1187 Upper Serangoon Road, Singapore

Address

1187 Upper Serangoon Rd, Singapore 534785

Map

Allowance / Remuneration

$800 - 1,500 monthly

Company Profile

Company Vision

Our mission at Explorer Academy is to provide an enriching educational experience that goes beyond academic excellence. We focus on creating a learning environment where students are seen as individuals, supported as learners, and nurtured as young leaders.

We aim to build a strong community that fosters curiosity, confidence, and personal growth, empowering students not only in their studies but also in life.

We believe that behind every classroom is a team of passionate educators. Behind every educator is a commitment to nurture growth and build meaningful connections with students. & Behind every student is a future shaped by growth and opportunities.

Job Description

What to expect:

We are looking for customer relationship interns who are interested in learning the skills to deliver an pleasant, high-quality customer experience and how we run things on the ground smoothly.

In this internship, you will receive training and a comprehensive experience that will strengthen your analytical and operational skills You will grow into a confident communicator and problem solver and be equipped with skills essential for your future career in any field.

Responsibilities:

  • Respond to customer service-related queries/requests from customer over various channels (e.g. at the centre front desk, via emails or calls)
  • Provide recommendations of our suitable academic programme based on student's academic needs.
  • Provide customer support and timely responses to customers inquiries, issues and concerns, ensuring a positive experience at all touch points.
  • Gather and analyse client feedback, identifying areas for improvement and sharing valuable insights with relevant departments to build a better customer intimacy and brand loyalty.
  • Assist in critical school administration tasks (such as course registrations and changes in class arrangements), front desk and backend operations to ensure smooth day-to-day operation.

Requirements:

  • Currently pursuing a diploma or degree in Marketing, Communications, Customer Service, Business or Public Relations is preferred
  • Able to commit for 3-6 months internship
  • Strong communication and interpersonal skills
  • Organised and have strong attention to detail
  • Able to Multi-Task and Takes ownership and responsibility of tasks given

Details:

  • Onsite role based in Singapore
  • 4 weekdays & 1 Weekend
  • Weekday: 12-9pm
  • Weekend: 9-6pm

Application Instructions

Please apply for this position by submitting your text CV to

Kindly note that only shortlisted candidates will be notified.

Apply for this position

  • Operations & Client Relationship Assistant Executive

    2 weeks ago

    Serangoon, Singapore Greencare Pest Control Full time

    **Roles & Responsibilities** Support the Operations & Client Relationship Executive with the following: - Manage customer needs and expectation - Build relationship with customers - Liaise with technical team and arrange daily scheduling and ensure smooth operation process - Resolving complaints for external and internal customer - Overseeing movements of...

  • Customer Service

    2 weeks ago

    Serangoon, Singapore PILATES FITNESS (PTE. LTD.) Full time $12,000 - $16,800 per year

    Studio Operations 9 Months Internship (Part-Time)$11 per hourPilates Fitness Operations Intern will be running the day to day operations of the studios covering customer service management, managing online and offline operations, and upkeep of studio cleanliness.We encourage the intern to suggest new initiatives to improve customer experience and service...

  • Customer Success Specialist

    2 weeks ago

    Serangoon, Singapore Kabam Robotics Full time $36,000 - $48,000 per year

    Key ResponsibilitiesClient Onboarding & Training:Client Support & Issue Resolution:Serve as the primary point of contact for clients, addressing concerns and resolving operational issues efficiently.Work closely with engineering and product teams to identify recurring issues and drive improvements.Provide client reports on robot performance, and key...

  • Admin Assistant/customer Service

    2 weeks ago

    Serangoon, Singapore Pilates Fitness Full time

    $11 per hour **Pilates Fitness Operations Intern will be running the day to day operations of the studios covering customer service management, managing online and offline operations, and upkeep of studio cleanliness.** **We encourage the intern to suggest new initiatives to improve customer experience and service offerings. Just like many before you, this...

  • Customer Service

    2 days ago

    Serangoon, Singapore Pilates Fitness Full time

    Studio Operations 9 Months Internship (Part-Time) $11 per hour **Pilates Fitness Operations Intern will be running the day to day operations of the studios covering customer service management, managing online and offline operations, and upkeep of studio cleanliness.** **We encourage the intern to suggest new initiatives to improve customer experience and...

  • Customer Service Officer

    3 days ago

    Serangoon, Singapore ECSAL TECHNOLOGIES PTE. LTD. Full time

    **Responsibilities** - Distributor handling not limiting to procurement and customer service support - Provide good customer support to our corporate customers, including end-to-end management of customers’ orders and requests - Respond promptly to customers’ inquiries, including requests for quotations, service support and documentation - Prepare and...

  • Intern (Furniture Design and Production)

    1 week ago

    Serangoon, Singapore Vcus Pte Ltd Full time $30,000 - $40,000 per year

    CompanyVcus Pte LtdDesignationIntern (Furniture Design and Production)Date Listed30 Sep 2025Job TypeEntry Level / Junior Executive, Experienced / Senior ExecutiveIntern/TSJob PeriodFlexible Start, For At Least 6 MonthsProfessionRisk / Product / Project ManagementIndustryWholesale TradeLocation NameSerangoon North Ave 5, SingaporeAddressSerangoon North Ave 5,...

  • Marketing and E-commerce Intern

    2 weeks ago

    Serangoon, Singapore WIPRO CONSUMER CARE SINGAPORE PTE. LTD. Full time

    We are seeking students who are interested in experiencing the process of E-commerce as an **E-Commerce Intern for a 5 to 6 month duration** at Wipro Consumer Care Singapore. This role reports directly to the **Head of Marketing** and will collaborate closely with the **E-Commerce & Marketing Coordinator**. Get hands-on with daily FMCG ecommerce backend...

  • Marketing and E-Commerce Intern

    2 weeks ago

    Serangoon, Singapore WIPRO CONSUMER CARE SINGAPORE PTE. LTD. Full time $24,000 - $36,000 per year

    We are seeking students who are interested in experiencing the process of E-commerce as an E-Commerce Intern for a 5 to 6 month duration at Wipro Consumer Care Singapore. This role reports directly to the Head of Marketing and will collaborate closely with the E-Commerce & Marketing Coordinator.Get hands-on with daily FMCG ecommerce backend operations:...

  • Product Intern

    7 days ago

    Serangoon, Singapore Kabam Robotics Full time

    Duties and responsibilities - Market research to identify new product opportunities and data gathering. - Understanding markets, competition, and user requirements in depth. - Work with Product Manager by using data to understand customer behavior and performance of features; be data-driven in estimating the size of impact and determining prioritization. -...