F&B Executive

5 days ago

Central Region, Singapore Far East Organization Full time $40,000 - $60,000 per year

Company description:

Far East Hospitality Holdings Pte Ltd (Far East Hospitality) is an international hospitality owner and operator with a diverse portfolio of 9 unique and complementary brands of hotels, serviced residences and apartment hotels, including Oasia, Quincy, Rendezvous, Village, Far East Collection, Adina Hotels, Vibe Hotels, Travelodge Hotels and TFE Hotels Collection. We own more than 10 hospitality assets and operate a combined portfolio of more than 16,500 rooms under management across 100 hotels and serviced residences in eight countries - Australia, Denmark, Germany, Hungary, Japan, Malaysia, New Zealand and Singapore - with more in our development pipeline.

Formed as a 70-30 joint venture in 2013 between Far East Orchard Limited (a listed company under Far East Organization) and The Straits Trading Company Limited, we in turn completed a 50-50 joint venture through our wholly-owned subsidiary Far East Hospitality Investments (Australia) Pte Ltd, with Australia's Toga Group to form Toga Far East Hotels (TFE Hotels).

Job description:

Responsibilities

  • Run daily operations efficiently
  • Mentor and train junior staff to achieve guest satisfaction
  • Recommend and upsell menu items and advise guests on any ongoing promotions to achieve revenue targets
  • Enhance customer service quality through continuous improvement process
  • Ensure efficient use of resources and minimise wastage
  • Provide prompt and excellent customer service to guests
  • Cultivate a cohesive and collaborative culture

Requirements

  • O levels or equivalent
  • At least 4 years of relevant experience, including 1 year of supervisory experience
  • Excellent communication, interpersonal and leadership skills
  • Willing to work rotating shift including weekends and public holidays

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