Customer Service Officer

2 weeks ago

Sembawang, Singapore S Foods Singapore Pte Ltd Full time

**JOB HIGHLIGHTS**
- We treasure staff and provide career development opportunities
- Fair assessment, good compensation and fringe benefits
- Collaboration and Teamwork

**ROLES & RESPONSIBILITIES**
- Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints.
- Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions are taken.
- Follow up to ensure that appropriate actions were taken on customers' requests and Sale Executives are properly informed of any request.
- Refer unresolved customer grievances or special requests to designated departments for further investigation.
- Build a relationship with clients
- Maintains open communication with clients for unpaid invoices and duly inform the Sale Executive and Sale Managers when payment is overdue.
- Preparation of sale and sale-related reports on a timely basis.
- Any ad-hoc work as prescribed by the superior.

**Competencies and Skills Required**
- Preferably at least Diploma level
- Good communications skills
- Ability to listen and active problem-solving skills
- Good interpersonal skills
- Ability to handle the pressure
- Can work Monday - Friday (Whole Day) and Saturday (7:00-11:00AM) in Office based in Woodlands.

**Job Types**: Full-time, Permanent

Pay: $1,800.00 - $2,500.00 per month

Schedule:

- Day shift

**Experience**:

- Customer service: 1 year (preferred)

  • Customer Service Officer

    6 days ago

    Sembawang, Singapore INDOGUNA (SINGAPORE) PTE LTD Full time

    1 year exp **Roles & Responsibilities** **Job purpose** The Customer Service Officer shall report directly to the Customer Service Assistant Manager or Team Lead & be an integral member of the Customer Service Order Processing Team. He/she will be expected to be a team player, work efficiently with the office colleagues & adhere to the best practices of...

  • Customer Service Officer

    1 week ago

    Sembawang, Singapore Far East Organization Full time $30,000 - $40,000 per year

    Company description: Agape Services is a Christian social enterprise under Far East Organization, whose aim is to provide meaningful employment and benefits to people with disadvantaged background, as a demonstration of the love and teachings of Jesus Christ. We offer services in laundry, cleaning, floral and corporate gifts (including art pieces), moving...

  • Customer Service Officer

    2 weeks ago

    Sembawang, Singapore AGrader & I Pte Ltd Full time

    Dear Administrators, My name is Loo Yi, Head of Human Resources in AGrader Learning Centre. We are looking for Part-time Customer Service Officers to work together with us in a great & positive working environment at our tuition centre in the North area at Sembawang **(Sun Plaza)**. **We welcome you to join us, and will offer you**: - A Happy, Positive &...

  • Customer Service Officer

    2 weeks ago

    Sembawang, Singapore AGrader & I Pte Ltd Full time

    Dear Administrators, My name is Loo Yi, Head of Human Resources in AGrader Learning Centre. We are looking for Part-time Customer Service Officers to work together with us in a great & positive working environment at our tuition centre in the North area at Sembawang **(Sun Plaza)**. **We welcome you to join us, and will offer you**: - A Happy, Positive &...

  • Customer Service Officer

    6 days ago

    Sembawang, Singapore AGrader & I Pte Ltd Full time

    Dear Administrators, My name is Loo Yi, Head of Human Resources in AGrader Learning Centre. We are looking for Part-time Customer Service Officers to work together with us in a great & positive working environment at our tuition centre in the North area at Sembawang **(Sun Plaza)**. **We welcome you to join us, and will offer you**: - A Happy, Positive &...

  • Customer Service Officer

    6 days ago

    Sembawang, Singapore AGrader & I Pte Ltd Full time

    Dear Administrators, My name is Loo Yi, Head of Human Resources in AGrader Learning Centre. We are looking for Part-time Customer Service Officers to work together with us in a great & positive working environment at our tuition centre in the North area at Sembawang **(Sun Plaza)**. **We welcome you to join us, and will offer you**: - A Happy, Positive &...

  • Customer Service Officer

    2 weeks ago

    Sembawang, Singapore AGrader & I Pte Ltd Full time

    To provide excellent customer service to students & parents in a tuition centre environment as part of an administration team. As a front-line staff, you will be the first point of contact with our existing customers and future ones. Besides assisting in administrative duties relating to student and course registration matters, here are some other roles...

  • Customer Service

    6 days ago

    Sembawang, Singapore Airbot Full time

    **Company Profile** Airbot Technology is a leading brand in designing, manufacturing and retailing of smart vacuum cleaner. Brand was founded in U.K. and established its regional HQ in Singapore in 2012. Airbot is recognised as one of the most popular and affordable vacuum cleaner brand in South East Asia by mainstream media. **Job description**: Provide...

  • Customer Service Executive

    3 days ago

    Sembawang, Singapore Indoguna (Singapore) Pte Ltd Full time $30,000 - $60,000 per year

    Job DescriptionOrder Entry: Inputting customer orders into the company's database or order management system accurately and promptly.Order Verification: Reviewing orders for completeness, accuracy, and adherence to company policies and procedures.Communication: Liaising with customers, sales representatives, and other internal departments to clarify order...

  • Admin/customer Service Assistant

    6 days ago

    Sembawang, Singapore Butter Bakery Pte Ltd Full time

    _We are seeking a diligent and organized administrative to _**oversee the invoicing process, inventory, incoming and outgoing shipments, and deliver excellent customer service. **_This role requires strong attention to detail, excellent communication skills, and the ability to multitask effectively. _ - Responsibilities:_ - Coordinate logistics arrangements...