Customer Service Agent

1 week ago


Singapore ALLIANCE 21 GROUP PTE. LTD. Full time

**MAIN RESPONSIBILITIES**
- To provide customer service for warehousing and transport operations.
- To highlight and troubleshoot any service issues and customer complaints as well as requests in a timely manner.
- Assist in producing reports for management.
- Assist to investigate failures and produce incident reports.
- To help with billing on weekly and monthly basis.
- To help with cross docking and sorting of items, as well as pick and pack.
- To assist in any quality assurance projects.
- To schedule adhoc deliveries as activated, and any other adhoc jobs that require attention.



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