Digital Product Owner

6 days ago

Singapore SINGAPORE TELECOMMUNICATIONS LIMITED Full time

**Responsibilities**:

- Understand the business strategy, goals, and initiatives
- Understand the customers’ needs and experience, and continually test your assumptions
- Understand how technology supports the business and the jobs-to-be-done to build and sustain a secure, stable, reliable platform/channel
- Align the team and stakeholders on the product vision, roadmap, and value to be achieved
- Own and prioritize the product backlog
- Write epics and user stories
- Lead the following agile cadences: sprint planning, sprint review, backlog grooming
- Participate in the following agile cadences: daily standups and sprint retrospective
- Work with the team to agree upon the definition of done
- Work with the team to ensure acceptance criteria is defined
- Work with the team to track and remove impediments
- Work with experience design team to craft customer journeys; as well as ensure UI flows are aligned with both business and technology requirements
- Balance trade-off among product value, design, and technological constraints
- Track and report on value realized and relevant product/journey metrics
- Report and present progress to senior executives and business sponsor(s)

**Requirements**:

- Demonstrated experience (>3 years) as a Product Manager (PM) or Product Owner (PO) managing a digital mobile app or platform
- Demonstrated ability to liaise and negotiate with both internal and external stakeholders at different levels
- At least 3 years working as in an agile delivery environment (i.e. SCRUM)
- At least a bachelor’s degree
- CSPO / PMI-ACP / PMP certifications are good to have but not mandatory
- Experienced with writing epics / user stories and acceptance criteria
- Experienced with crafting a product vision and roadmap
- Excellent leadership and people management skills, with the ability to develop, lead, and motivate a team, as well as work as part of a team
- Strong communication skills, written and verbal with an ability to articulate and influence key stakeholders / decision makers

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