Senior Account Executive/ Account Manager
6 days ago
Hogarth Worldwide is the world's leading creative content production company. Born to make the best work brilliantly, we combine craft, insight and technology to bring creative work to life for many of the world's most famous brands.
**Diversity & Inclusion**
As a Senior Account Executive/Account Manager, you are pivotal in supporting the AAD/BD in the smooth running of the business. Our account handlers are responsible for client relationships, managing the team, building relationships with stakeholders and delivering against budgets and workflows. You should have a proven track record within account handling, have knowledge of industry best-practice and have a strong commercial acumen.
**Requirements**:
- Support the Account Director (AAD) /Business Director with business growth
- Act as point of contact for escalation for the client/agency and internal teams, resolving problems quickly and communicating effectively
- Work closely with AAD/BD on P&L, forecast, budgeting
- Have financial responsibilities, including preparing cost estimates
- Develop a deep understanding of the contractual obligations, commercial arrangements and SLAs
- Build relationships with key stakeholders, manage perceptions and expectations
- Liaise with Print Production/Broadcast team on specified client requirements and resolve client issues/complaints to the satisfaction of main stakeholders
- Understand how client, agency, and Hogarth relationships interact
- Proven ability to make informed decisions and problem-solve based on sound knowledge
- Capability of working under pressure and to tight deadlines
**Essential Experience & Skills Required**
- Knowledge from working in a TV, print, or digital production role preferred
- Experience in budgeting and forecasting
- Focus on continuous improvements, delivering excellent quality and high levels of customer service
- Agency experience managing international clients in multiple markets with multiple stakeholders
- Understanding of financial compliance procedures
- Sound technical understanding of client requirements
- Commercial acumen
- Excellent negotiation and problem solving skills
- Good networking skills
- #LI-CT3**Data**:
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