Workplace Coordinator/receptionist

Sprinklr is a leading enterprise software company for all customer-facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human experiences to every customer, every time, across any modern channel. Headquartered in New York City with employees around the world, Sprinklr works with more than 1,000 of the world’s most valuable enterprises — global brands like Microsoft, P&G, Samsung and more than 50% of the Fortune 100.

Learn more about our culture and how we make our employees happier through

The Sprinklr Way


**Job Description**:
Sprinklr is a unified customer experience management (Unified-CXM) platform for modern enterprises with employees around the world helping valuable brands make their customers happier.

Learn more about our culture and how we make our employees happier through The Sprinklr Way.

As we grow our Singapore office, we are looking for an exceptional workplace coordinator who is passionate about creating a great workplace experience and environment. You will be taking care of daily workplace operations at our new office located at South Beach Tower.

The workplace Coordinator at Sprinklr uses the 5 Workplace Pillars as a guide to operate:
- Environment - Create and Maintain a productive, clean, safe, healthy, and comfortable work environment- Experience - Ensure that employee experience is seamless, fun, efficient, memorable and delightful.- Community - Build a strong community where shared experiences and values provide a feeling of belonging for all.- Hospitality - Provide a warm and welcoming environment where we anticipate needs and make all feel at home.- Reporting - Provide monthly reports to help track and forecast finances, space needs, and administrative functions.

Roles And Responsibilities- Reception: Welcome office visitors and manage guest arrivals with authentic pleasantness. Be the best version of yourself. You don’t have to be over-the-top unless it’s who you are. Maintain professionalism of the reception area.- Hospitality: Ensure that the sights, sounds and scents of reception and client experience represent who we are. Offer guests welcoming gestures such as serving them a beverage, and connecting them with their host.- Scheduling Wizard: Assist with resolving conference room scheduling conflicts, and coordinate logistics for meetings as needed (e.g. scheduling conference rooms, coordinating food and drink etc).- Mail person: Distribute incoming and coordinate outgoing mail and packages, including the use of courier services, and purchase of additional postage. Receive and redirect mail and deliveries.- Office Operations
- Repair and Maintenance requests, set up and execution of elements crucial to daily operation- Environment Monitor: Conduct various environment and hospitality walkthroughs throughout the day to ensure no issue goes unattended, including an end of day walkthrough.- Organizer: Ensure the Sprinklr office, conference rooms, kitchens and storage areas are kept clean, tidy, and in an orderly fashion.- Community Builder: Contribute to and nurture our office culture and environment to keep employees happy and productive, ensure new Sprinklrites have a desk ready for them on their first day, lead activities and collaborate with other teams to help build community among local and remote Sprinklrites. Implement and coordinate internal events and social activities in the office; thoughtfully and creatively execute consistent weekly and monthly events; assist with other department events as needed. Some of these include weekly family lunches and happy hour.- Liaison: Act as point-of-contact between our numerous office, food, and facility vendors, building managers and janitorial staff.- Remote Employee Liaison: Help Remote employees feel connected to the offices when they are visiting or need anything from the office.- Safety and Security: Guard access to the office floors. Assist in coordinating and communicating fire drills, safety training, etc. as needed. Grant and maintain access through access control platforms and best practices. Ensure full and immediate removal of access from exiting employees and contractors.

**Requirements**:
- min. 3 years of experience in workplace coordination/reception or equivalent- People with transferrable experience working in the hotel industry and/or as a personal assistant/secretary are welcome to apply- Experienced in providing phenomenal employee and guest experience- Independent, adaptable, sociable, reliable and a fast learner- min. diploma with basic digital literacy

Why you'll love Sprinklr: We’re committed to creating the kind of culture where you feel like you belong, are happier today than yesterday, and your contributions matter. At Sprinklr, our goal is to treat everyone like family and passionately, genuinely care. For full-time employees, we offer flexible paid time off and paid parental leave, medical plans, dental and