
Business Process Analyst
7 days ago
**COMPANY DESCRIPTION**
If you are intellectually curious by nature, and believe in the power of technology to change peoples' lives, we would love to have a conversation with you.
**RESPONSIBILITIES**
- Collaborate with stakeholders across all organizational levels to understand existing processes, challenges, and new initiatives.
- Develop and document detailed process mappings, including activity diagrams, for each department.
- Engage with Heads of Departments (HODs) and relevant stakeholders to validate and confirm identified processes.
- Provide expert technical and domain advice to enhance the quality and efficiency of business processes.
- Identify opportunities for process transformation and propose operationally sound solutions to meet business requirements.
- Support audit exercises by collaborating with stakeholders to address findings and ensure compliance.
- Have adequate experience in business process design and business process implementation
- Assist in strategic planning related to system architecture and process enhancements to support business growth and transformation.
**QUALIFICATIONS**
**We think you'll fit in great with us if you have**:
- Degree in Information Technology, Computer Engineering/Science or equivalent
- Preferable 3-5 years of related working experience in Business process analyst
- Excellent analytical, troubleshooting and written/verbal communication skills
- Meticulous at analysis/design documentation
- Pro-active, independent, resourceful, able to work in a team environment and work independently with mínimal supervision
- Positive disposition with ability to work well with all functional levels within the organization
- Strong analytical skills and experience in process mapping, optimization, and transformation.
- Excellent communication and interpersonal skills to liaise effectively with stakeholders.
- Proven ability to provide technical and domain-specific advice.
- Experience in supporting audit exercises and ensuring compliance with business processes.
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