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Customer Engineer, Business Application Platform

3 weeks ago

Singapore Google Full time

Google will be prioritizing applicants who have a current right to work in Singapore, and do not require Google's sponsorship of a visa.

Minimum qualifications:

- Bachelor's degree in Computer Science, a related technical field, or equivalent practical experience.
- 8 years of experience as a technical sales engineer in a cloud computing environment or equivalent experience in a customer-facing role.
- Experience with web services and API technologies (e.g., HTTP, SOAP, REST, etc.).

Preferred qualifications:

- Master's degree or PhD in Computer Science, Computer Engineering, Electrical Engineering, or related field.
- Experience in areas such as API management, microservice frameworks, security, and PaaS.
- Knowledge on security and understanding of API security technologies (e.g., OAuth, mTLS, SAML, JWT, SSO, etc.).
- Understanding of Google Cloud, multi/hybrid-cloud strategies, and associated technologies.

**About the job**:
When leading companies choose Google Cloud it's a huge win for spreading the power of cloud computing globally. Once educational institutions, government agencies, and other businesses sign on to use Google Cloud products, you come in to facilitate making their work more productive, mobile, and collaborative. You listen and deliver what is most helpful for the customer. You assist fellow sales Googlers by problem-solving key technical issues for our customers. You liaise with the product marketing management and engineering teams to stay on top of industry trends and devise enhancements to Google Cloud products.

As a Customer Engineer on this team, you will have an opportunity to influence and lead enterprise customers on Google Cloud’s Business Application Platform (BAP), including Apigee and more. You will help prospective and existing customers and partners understand the power of Google Cloud, develop creative cloud solutions and architectures to solve their business challenges, and problem-solve any potential technical roadblocks.

Google Cloud accelerates organizations’ ability to digitally transform their business with the best infrastructure, platform, industry solutions and expertise. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology - all on the cleanest cloud in the industry. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

**Responsibilities**:

- Work with the account team to identify, qualify business opportunities, understand key customer requirements, and develop a strategy to achieve technical goals.
- Develop Proofs of Concept, presentations, and demos with a clear plan to take a prospect successfully through the evaluation process.
- Partner directly with product management to prioritize solutions impacting customer adoption to Google Cloud.

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.