Business Applications Manager

5 days ago

Singapore FUJIFILM BUSINESS INNOVATION ASIA PACIFIC PTE. LTD. Full time

**PURPOSE**:

- Manage Application Outsource Teams and coordinate regular support review meetings to ensure Service Level Agreements are met.
- Ensure Support calls are effectively resolved in a timely way as well as setting the priority of calls.
- Review Change Request Quotes from Application Outsource Teams and ensuring FUJIFILM gets maximum value from its suppliers.
- Comply with defined best practice by packaged software vendors pertaining to support and change control processes
- Ensure systems are managed efficiently, are resilient, backed up appropriately and that a DR solution is in place and tested annually with the Application/Infrastructure Outsourcing teams. This role will also feed into any business continuity planning.
- Introduce the use of Microsoft Power Apps & Power Platform tools in FFAP business environment. Be the technical support to FFAP Business IT.
- Ensure system changes comply with Corporate IT audit requirements/procedures. Strong awareness in IT and financial audit.

**REQUIRED KNOWLEDGE, SKILLS AND ABILITIES**
- At least 5 years information management experience in MNC
- At least 5 years of vendor management experience in a regional context
- At least 2 - 3 years in a project management role
- Degree in Computer Science / Engineering or IT related fields
- Certified in SAP ECC6.0 preferred. Knowledge of SAP B1 and SAP Basis will be advantageous
- Familiar with SAP GUI 7.7
- Familiar with the use of Microsoft Power Apps and Power Platform is advantageous
- Good project management experience. PMP certification is preferred.
- Proficient in business as well as technical writing / documentation
- Good analytical / problem-solving skills
- People oriented and good interpersonal skills in handling both internal and external resources
- Customer focus and have business sense
- Decisive, planning, organisation and leadership

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