Cluster Customer Relation Executive

1 week ago


Singapore Skool4Kidz Pte Ltd Full time

SKOOL4KIDZ- IslandwideDescription

**A. Job Role**

**1. GIRO**
- Ensure all children are sign up for GIRO
- Keep copy of all the GIRO forms to track whose GIRO is successful and rejected
- To observe and adhere to Skool4Kidz's policy to comply with all applicable primary and data protection laws in accordance with the Singapore’s Personal Data Protection Act 2012 (PDPA)

**2. Arrears & Bad Debts**
- To obtain updates from AFD on status of GIRO runs twice monthly
- To follow up with parents whose GIRO deduction is unsuccessful twice monthly
- To inform Principal of the arrears to be collected from Parents by NETS at the centres (Oversight)
- To escalate bad debts to respective Cluster Operations Director and assist in recovery actions

**3. Reporting and Documentation**
- To provide updates of their centres for management when required on Arrears report.

**4. Audits Support**
- To support the Principal for audits by internal and external auditors

**5. Others**
- To support respective Cluster Operations Directors in any other operational duties and special
- projects, if required
- Undertake any other Adhoc duties or projects as assigned by Supervisor.

**Requirements**:
**B. Job Requirements**:

- Minimal 3 years of working experience in the related field is required for this position.
- Aptitude for reviewing data, strong analytical skills and meticulous
- Team Player
- Collaborate and support different units / stakeholders
- Able to adapt to fast pace

Skills Requirements



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