Motor Claims Advisor

3 days ago


Singapore People Profilers Full time

Job Description:

- Career advancement
- Alexandra Road
- Mon to Fri, 8.00am to 6.30pm, Alt Sat 8.00am to 12.00pm

**Responsibilities**
- Study vehicle repair history and ensure Workshop Manager and Senior Motor Claim Advisor are informed of any unusual or repeated complaint.
- Write out, in-accordance with the individual vehicle diagnosis, individual work orders with the job item numbers, job specification and flat rate specifications.
- Confirm with customer that our records of their personal particulars are correct. Update history file and GDMS if there is a change.
- Conduct Vehicle Reception Check with reception checklist in the presence of customer for all cars brought in for body and paintwork repairs.
- Advise customers of the best method to pursue their insurance claims from a few insurance claims option available.
- Negotiate with surveyor / insurance companies to get the best labour charge.
- Prepare accurate accident repair estimate and provide supplementary estimate necessary.
- Advise estimated repair cost for work to be done, ask for authorization budget on additional job.
- Communicate with workshop foreman on the repair status, observe promised deadline. Conduct final check on vehicle cleanliness, verify job completion after end control.
- Inform customer that the vehicle is ready for collection, the repair cost and collection time.
- Decide appropriate goodwill decision for request that falls under the normal frame work.
- Personalise vehicle delivery after repair to the customer including explaining the repair invoice to customer; inform the customer of any outstanding matter, for instance jobs required to be done on next visit or parts on order if any.
- Maintain the Body and Paint reception area neat and tidy.

**Requirements**:

- NTC 2 in Mechanical Engineering, Automotive Engineering or its equivalent
- ** 3 - 5 years of experience as a Motor Claim Advisor with at least 1 year in surveyor position**:

- ** Experience in motor trade or in Body and Paint department would be an added advantage**
- ** Possess Class 3 license**:

- Literate in computer skills
- Job Reference: L59XR3R5

People Profilers Pte Ltd

Tel**: 6950 9754**

EA Registration Number: R22110899

EA License number: 02C4944

EA Personnel: Celeste Wong Xin Yann



  • Singapore PERFORMANCE MOTORS LIMITED Full time

    Performance Motors Limited (PML), a Sime Darby Motors Company, endeavours to be the undisputed leader in the automobile industry. As the dealer of BMW cars and motorcycles in Singapore since 1979, Performance Motors has been synonymous with performance and sheer driving pleasure. - Study vehicle repair history and ensure Workshop Manager and Senior Motor...


  • Singapore PERFORMANCE MOTORS LIMITED Full time

    **Main function of the job**: 1. Responsible for delivering the highest level of customer service to all PML customers. 2. Responsible for developing robust customer relation (customer, insurance companies and surveyors) based on integrity and trust. 3. Responsible for making out job sheets and orders. 4. Responsible for the flow of information from the...


  • Singapore STAFFKING PTE LTD Full time

    **Summary**: Basic $2500 - $3300 MNC, Great Career Progression Class 3 Required **Responsibilities**: Investigate vehicle repair history and informed to manager of any unusual claim Provide advise to customer on the best method to pursue their insurance claims and delivering the highest level of customer service Responsible for making job sheets and...

  • Claims Advisor

    1 week ago


    Singapore SNG AH TEE MOTOR & PANEL SERVICE PTE. LTD. Full time

    **Claims Advisor (Automotive)** **Responsibilities**: - Assess vehicles for repairs and claims - Liaised with insurance company or surveyor pertaining motor claims - Order parts, liaise with suppliers for spareparts - Liaised to arrange repair of vehicles - Conduct vehicle checking for vehicle body and paintwork repairs. - Administration duties for...


  • Singapore SHL MOTOR SPORT PTE. LTD. Full time

    As a Motor Accident Claim Executive, your role involves guiding and supporting our clients through the full spectrum of motor accident claims processes and procedures. Your responsibilities include: - Provide clients with clear explanations of the motor accident claims process, enabling them to make well-informed decisions - Assist our clients in preparing...

  • Claims Administrator

    2 weeks ago


    Singapore KAH MOTOR COMPANY SDN. BERHAD. Full time

    Are you an experienced professional in motor claims with a keen eye for detail and a passion for delivering excellent service? Join our team as a **Claims Administrator**and be a key player in supporting our customers through the motor accident claims process. **Responsibilities**: - Advise customers on motor accident claims and repair procedures. -...


  • Singapore CHIA AUTO SERVICES PTE. LTD. Full time

    **Responsibilities**: - Assist customers in accident reporting and claim submissions via systems such as GEARS, Audatex, and Merimen. - Provide excellent customer service, ensuring customers are well-informed throughout the claims and repair process. - Perform vehicle check-in, assess damages, and provide repair cost estimates to customers. - Liaise with...

  • Motor Claims Admin

    2 weeks ago


    Singapore EFFICIENT MOTOR & ENGINEERING WORKS PTE. LTD. Full time

    Liaise with customers on Non-reporting of accident cases. - Assist in all administration facets of claims processing - Work with internal/external customers on insurance claim issues. - Study the accident case and analyse the liability - Submit LOD to an insurer - Issue Invoices - Update Purchase Order - All ad-hoc duties are assigned by the...

  • Motor Claims Admin

    5 days ago


    Singapore EFFICIENT MOTOR & ENGINEERING WORKS PTE. LTD. Full time

    Liaise with customer on Non-reporting of accident cases. - Assist in all administration facets of claims processing - Work with internal / external customers on insurance claim issues - Study the accident case and analyze liability - Submit of LOD to insurer - Issue Invoices - Update Purchase Order - All ad-hoc duties assigned by...


  • Singapore Dynamic Human Capital Full time

    **Position**: Motor Claims Recovery Officer (Backend Support Role) **Salary**: $2,500 - $3,000 **Location**: West **Working Hours / Days**: 8.30AM - 6.00PM (Mon - Fri) **Responsibilities**: Coordinate with Claims Advisors on information and documents to support claims negotiation and settlement Coordinate with Customer Service Coordinators to ensure...