Assistant Account Manager

2 days ago

Singapore FWD Group Management Holdings Limited Full time

Assistant Account Manager

In Singapore, FWD aims to change the way people feel about insurance by leveraging technology to deliver products and services that are relevant, easy to understand and always convenient for our customers. To this end, we have a direct-to-consumer (DTC) platform that allows customers to buy their preferred life and general insurance products directly from our website; as well as a network of preferred Financial Advisory (FA) firms for customers who want to speak with an advisor before committing to an insurance plan. Whatever their preference, we believe insurance should be simple, reliable and convenient.

Similarly, if you are looking for a career where you can create a real impact and celebrate living, we invite you to join us on our exciting journey.

**PURPOSE**

To have a strong understanding of the general insurance market in Singapore and provide insights and recommendations with respect to the changing needs of the organisation.

**KEY ACCOUNTAIBILITIES**
- Identify channel business opportunities for general insurance partnerships based on market insights and propose actionable plans to achieve sustainable growth.
- Develop, manage and maintain long-term relationships with existing and new channel partners, for both offline and digital eco system partnerships.
- Assist and coordinate commercial partnership arrangements to ensure regulatory compliance and business viability.
- Work closely with internal and external stakeholders to ensure alignment of business propositions and processes
- Ensures adherence to pre, during and post business propositions service levels
- Manage and assist in ensuring all enquiries are attended to, conduct product training and organize partner events.
- Assist or draft and review contracts for partnerships, including obtaining the necessary approvals and signoffs
- Manages registration and administrative co-ordination of channel partners
- Work with internal stakeholders, IT, Ops, UI/UX and product for operationalising new GI ecosystem partnerships and ensure day to day operations and sales monitoring for existing partnerships
- Manage and assist in sales reports, generation of statement of account and following up on outstanding premium.
- Analyze market trends and provide recommendations in accordance to market changes, aligning with company's directions.

**QUALIFICATIONS / EXPERIENCE**
- Bachelor's Degree
- Possess Insurance Professional Qualification
- Minimum 5 years of experience in FI;
- Knowledge of TSA, FA industry and GI is required
- Good exposure to TSA, FA and agency.

**KNOWLEDGE, SKILLS & ABILITY**
- Understand the principles, practices and regulatory aspects of general insurance products
- Strong analytical and presentation skills
- Customer centricity, collaboration and teamwork
- Proficient in both written and spoken English
- Good communication and interpersonal skills
- Strong stakeholder management skills
- Strong negotiation skills

Job ID R-0020874

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