Healthcare Food Service Ambassador

3 days ago


Kallang, Singapore Sodexo Singapore Pte Ltd Full time

Job Summary:
To be responsible for the overall patient meal service and maintain good relationship with the patient

Key Responsibilities:

- To be responsible for the meal service for the patients including meal order taking, meal service and tray clearance
- To liaise with various departments such as dietetics and kitchen to ensure accurate patient meal service
- To follow the procedures related to control room pertaining to meal service
- To provide excellent customer service to the patients in the wards.
- To ensure a good relation with the patients and make sure their concerns are taken care of.
- To attend to all patients complaints and feedbacks within a short period of time.
- To achieve the standard set in the KPI for his/her department.
- To attend trainings in relation to the job and train new joiners in whichever area that has been identified.
- To carry out the orientation training for new staff in customer service as well as using the EMOS system.
- To carry out all other administrative and operational related duties assignment assigned by superior and the Management

Key Requirements:

- At least 1 year of relevant working experience preferably in customer service/service industry.
- Able to work independently and enjoy working closely with all levels of staff to achieve positive outcomes.
- Service oriented and customer focused.
- Sharp, analytical and self-motivated.
- Good communication and interpersonal skills.
- Able to work independently as well as in a team with mínimal supervision.

**Job Types**: Full-time, Permanent, Fresh graduate

**Salary**: $2,000.00 - $2,400.00 per month

**Benefits**:

- Dental insurance
- Health insurance
- Professional development

Schedule:

- Shift system
- Weekend availability

Supplemental pay types:

- 13th month salary

**Experience**:

- F&B: 1 year (preferred)

Work Location: In person



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