Engineer / Senior Engineer, Service

5 days ago

Central Singapore Emprego SG Full time

**Location**

Singapore, Central Singapore

**Job Type**

Permanent

**Salary**

$3,000 - $4,500 Per Month

**Date Posted**

4 hours ago

Additional Details

**Job ID**

39149

**Job Views**

1

**Job Description**:
Roles & Responsibilities

**Responsibilities**:
**Customer Service (60%)**
- Represent OMEGA in dealing with customers’ concerns.
- To provide quality support to customers’ technical enquiries.
- To communicate with customers on his needs and request for service.
- To perform repair, installation and commissioning of Marine Communication and Navigational equipment.
- To troubleshoot complex technical faults, report findings and communicate with Projects, Sales and customers for solutions and feedback.
- Interact with end-users to explain the failure mode in detail.
- Travel to customer sites as circumstances dictate; 60-70% of the time will travel around the globe to attend to break downs & repair onboard vessels; otherwise in Singapore supporting the same activities.
**Internal Liaison (25%)**
- Assist the project team in project executions; in providing technical expertise in field/site works.
- Be responsible for the tools and parts issued under his care.
- To observe and implement the company EHS policy; ensure compliance with all safety policies, practices and procedures at all times.
- Able to meet project deadlines and prioritizing tasks time to time as scheduled.
- Any other duties assigned by immediate Superior.
**Reporting (15%)**
- To report the jobs carried out in the standard service report form; report the productivity hours and tasks performed.
- To summarize service reports per project for team for submission to the Manager, Service.
- To report on team’s achievements on a monthly and quarterly basis.

**Requirements**:

- Diploma or Technical Certificate (ITE - NTC2 ) in Electrical & Electronic Engineering or equivalent.
- Min 4 year of relevant working experience.
- Basic knowledge on Network System.
- Good Knowledge on one or two of the following: telecommunication/ fire and gas detection and public announcement systems, navigation systems.
- Service oriented with analytical and problem-solving skills
- Willing to travel and staying overseas for a period of up to 4 weeks.
- Able to work independently and meet schedules.

Tags

engineer

senior

engineer

service

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