
Customer Service Administrator
20 hours ago
Job Title: Customer Service & Admin Officer
Location: Pandan Road, Singapore
Working Hours:
- Monday to Friday: 8:00 AM - 5:00 PM
- Saturday: 8:00 AM - 12:00 PM
(5.5-day work week)
Key Responsibilities:
Attend to walk-in and phone enquiries in a professional and friendly manner
Call customers to schedule routine vehicle maintenance and service appointments
Coordinate and arrange daily service schedules to maximise time slot utilisation
Liaise with service and workshop teams to ensure accurate and timely communication
Maintain and update customer records and appointment logs
Handle general administrative duties such as filing, data entry, and documentation
Provide support in daily office operations and customer follow-ups
Assist in other duties as assigned by the supervisor
**Requirements**:
Minimum GCE ‘O’ Level or equivalent; relevant admin or customer service experience is a plus
Good communication and interpersonal skills
Confident in making outbound calls and speaking with customers
Well-organised with good time management and attention to detail
Proficient in Microsoft Office (Excel, Word) and basic computer systems
Positive attitude and team player
Able to work independently and handle multiple tasks efficiently.
**What We Offer**:
Stable full-time position with regular working hours
Friendly and supportive work environment
Opportunity to grow with the company
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