Membership & Co-working Senior Executive/executive

2 weeks ago

Tiong Bahru, Singapore 1880 PTE. LTD. Full time

**JOB SUMMARY**:
The Membership & Co-working Space Executive is responsible for supporting the Membership team with Membership sales, administrative duties and management of our co-working space, Bardo.

**RESPONSIBILITIES**:
**Membership**:

- Support Membership team with all member admin including updating databases and our CRM platform, Peoplevine and lightspeed.
- Giving tours to prospective members & bardo tenants..
- Work with membership and finance team for additional member related matters such as renewals, disputes, suspensions, terminations and finance related matters
- Support Membership team with loyalty/ surprise & delight related initiatives such as care packages, birthday cards, top spender rewards.
- Support Membership & Partnerships Director with member analysis, reports and surveys
- Manage highly sensitive membership data
- Support Membership Team with community groups and events where necessary.
- Ensuring reception area is well-stocked with up-to-date profile forms and other membership/Bardo marketing collateral
- Maintaining the membership card printer

**Co-Working (Bardo)**:

- Respond to Bardo enquiries, give tours of Bardo, onboard new members, manage Bardo member terminations
- Work with finance team for Bardo member monthly finance and ad-hoc requests / queries
- Create and plan a Bardo community programme
- Business development, especially for Bardo - including basic business analytics
- Manage Bardo tenants ensuring they are happy and content with the environment and service
- Manage communications with Bardo tenants, working closely with Marketing & Communications Team when required
- Generate Bardo reports for management team
- Ensuring daily cleanliness and maintenance of Bardo
- Performing add-on services for Bardo tenants (local and international couriers, scanning of letters for virtual office tenants)

**REQUIREMENTS**:

- A minimum of 2 years work experience in a sales & customer service focussed role
- Executive (0-2 years) and Senior Executive (2 years and above)
- Excellent communication skills
- Strong interpersonal skills and a ‘can do’ attitude
- Strong team player
- Must be able to prioritise and multi-task
- Strong proficiency in organization, problem solving and communication
- Flexible to work occasional evenings and weekends

**YOUR PERKS**:

- Employee discount on F&B at the club
- Daily staff meals
- Late night transportation
- $100 Transport allowance every month
- Birthday credits (Birthday Leave, $75 voucher for use in the club and Birthday Cake)
- Discretionary Bonus
- Group Insurance ( GP- unlimited free consultation & medicine, TCM, Hospitalisation, Dental)
- Annual monetary flexible benefits, and more

**Job Types**: Full-time, Permanent

Pay: $2,500.00 - $3,500.00 per month

**Benefits**:

- Additional leave
- Dental insurance
- Employee discount
- Food provided
- Health insurance
- Work from home

Work Location: In person

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