Senior Membership

Senior Membership & Community Executive

**JOB SUMMARY**:
The Senior Membership & Community Executive is responsible for ensuring our members remain engaged throughout their lifetime as a member of 1880. The Senior Membership & Community Executive will sit within the membership team, working closely with the Events and Marketing & Communications teams.

A large focus of the role is to onboard new members and ensure they feel part of the community at 1880. You will be required to build community groups and organize community led events, programming and initiatives such as the secret suppers, wellness lunches, cycling brunch, run club, under30 events etc.

**RESPONSIBILITIES**:

- **Membership**:_
- Respond to membership enquiries, conduct tours and onboard new members
- Respond to member requests for suspensions, terminations and corporate transfers
- Work with membership and finance team for additional member related matters such as renewals, disputes, suspensions, terminations and finance related matters
- Liaising with finance team for member related finance
- Troubleshoot member issues from time to time
- Support Membership & Engagement Director with member analysis, reports and surveys
- Manage highly sensitive membership data
- **Communities**:_
- Create and manage communities for our members from fitness focussed to literature loving groups.
- Work with the members to understand their passions to help drive the formation of thesecommunities
- Drive the Under35s community at 1880 - create opportunities for introducing potential members to the community & engaging events for our current U35 community.
- Conceptualize, produce and manage community focused initiatives, events and programming, working with the wider 1880 team.
- Ensure a wide and diverse range of communities and associated initiatives are considered
- Ensure all events are organized and planned in time for deadlines and communicated appropriately with relevant teams - marketing, events, ops etc.**REQUIREMENTS**:
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- Flexible to work occasional evenings and weekends
- Excellent communication skills
- Strong interpersonal skills and a ‘can do’ attitude
- Strong team player
- Must be able to prioritise and multi-task
- Ability to work and maximize relationships within a diverse team
- Strong proficiency in organization, problem solving and communication
- Excellent problem solving abilities and able to deal independently and maturely with uncertainty and challenges.
- Able to implement and materialise programmes and concepts developed
- A minimum of 2 years working experience in a customer service or administrative role

**Who we are**

1880 is a members' club in Singapore that is interested in inspiring conversations that change the world. Combining a social club, co-working space, and an evolving calendar of events including discussions, parties, DJ nights, wellness sessions, and corporate launches, we create catalytic moments that stimulate both the intellect and the senses.

**Your Perks**:

- 5-day work week with diverse and energetic colleagues who work hard and play hard
- Employee discount on F&B at the club
- Staff meals every day
- Late night transportation
- $100 Transport allowance every month
- Birthday credits (Birthday Leave, $75 voucher for use in the club and Birthday Cake)
- $1,000 Sign-on bonus and a referral bonus
- You will receive a bonus every quarter
- Monthly gratuities
- Group Insurance ( GP- unlimited free consultation & medicine, TCM, Hospitalisation)
- Flexible benefits, and more
- #1880HP_

**Salary**: $2,800.00 - $4,000.00 per month

**Benefits**:

- Employee assistance programme
- Employee discount
- Flexible schedule
- Food provided
- Health insurance
- Professional development
- Promotion to permanent employee

Schedule:

- Monday to Friday

Supplemental pay types:

- Performance bonus
- Signing bonus
- Tips

Work Location: In person