Assistant Director

4 days ago

Singapore PAS People's Association Full time

Assistant Director (Digital Transformation):

- provides operational and strategic support to the Director and Deputy Director in driving the implementation of the organisation’s digital transformation strategy, which aligns with and supports the Community 2030 (C2030).
- leads and manages digital transformation initiatives, jointly with owner divisions, and oversee day-to-day activities to advance the organisation’s digital goals, enhance efficiency, and improve service delivery.

**Cross-Divisional Collaboration**:

- Act as a liaison between the Digital Transformation Office and other PA divisions, ensuring effective communication and alignment of goals.
- Facilitate workshops, meetings, and discussions to gather feedback, understand divisional needs, and encourage collaboration on digital initiatives.
- Foster a supportive environment for PA divisions to adopt new digital tools and processes.

**Project Coordination**:

- Support in managing and coordinating digital transformation projects, ensuring they are completed on time, within scope, and aligned with the overall strategy.
- Guide project leads in planning, execution, and monitoring progress, addressing issues, and facilitating communication across teams.
- Track project progress, identify potential risks or issues, and collaborate with stakeholders to resolve them promptly.

**Data Analysis and Performance Monitoring**:

- Analyse project and operational data to assess the impact of digital initiatives and identify areas for improvement.
- Monitor and track key performance indicators (KPIs) and metrics to ensure projects are delivering the desired results.
- Prepare reports, presentations, and dashboards for internal and external stakeholders, outlining the progress of transformation efforts.

**Innovation Support**:

- Research emerging digital technologies and trends, assisting in evaluating their potential impact and fit for the organisation.
- Coordinate pilot programs or test initiatives, gathering data to assess feasibility before full-scale implementation.
- Promote a culture of continuous improvement and innovation by encouraging new ideas and practices.

**Change Management**:

- Support change management efforts by preparing materials, training, resources and delivering relevant interventions to help PA units adapt to new digital tools and practices.
- Develop and deliver workshops and training sessions to enhance digital literacy and awareness across the organisation.
- Address concerns raised by PA divisions, providing guidance on overcoming challenges in digital adoption.

**Stakeholder Engagement and Communication**:

- Engage with stakeholders regularly to keep them informed about project updates, addressing questions or concerns proactively.
- Create and manage communication materials, including project updates, presentations, and circulars, to ensure transparency and engagement.

**Other ad-hoc duties not covered under main responsibilities and duties.**
- Cover duties of DD (DT) in his / her absence
- Perform other duties as and when assigned by senior officers

**Experience**

Minimum - At least 5 years of experience in digital transformation, or a related role. Have good networks with public, private and people sectors.

Desired - With experience in grassroots and community work. Experience in stakeholder management.

Proven experience in managing cross-functional teams and projects with measurable results.

Experience or professional certification in Project Management skills or Change Management.

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